Hello there,

I'd like to just note, that I had the same problem with 18.04 LTS HWE 
(5.0.0-23-generic) and an i5-8350U, but mine was clocking around 3.6GHz on each 
core.
Upgrade to 5.0.0-31-generic has resolved this issue with intel_pstate driver, 
but using the kernel parameter intel_pstate=disable was a usable workaround as 
well.

Regards

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https://bugs.launchpad.net/bugs/1838141

Title:
  intel_pstate not working. CPU frequency fixed at 800MHz. No cpu
  frequency scaling.

Status in linux package in Ubuntu:
  Fix Released
Status in linux source package in Bionic:
  New

Bug description:
  intel_pstate not working. CPU frequency fixed at 800MHz.

  I've tried to modify frequency using "cpufreq-set" and also by
  directly writing to files in "/sys/devices/system/cpu/cpu0/cpufreq/*"
  to no success.

  I tried different versions of kernel, it started working on 4.17.0 but
  stopped working soon. These are the versions I tested.

  5.2.3   - Not Working
  5.1.0   - Not Working
  4.19.60 - Not Working
  4.18.20 - Not Working
  4.17.19 - Not Working
  4.17.10 - Not Working
  4.17.5  - Not Working
  4.17.3  - Not Working
  4.17.2  - Working
  4.17.1  - Working
  4.17.0  - Working
  4.16.18 - Not Working
  4.15.0  - Not Working

  Please let me know if anything else is needed.
  thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-55-generic 4.15.0-55.60
  ProcVersionSignature: Ubuntu 4.15.0-55.60-generic 4.15.18
  Uname: Linux 4.15.0-55-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  srijan     2219 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Sat Jul 27 11:34:10 2019
  InstallationDate: Installed on 2018-11-25 (243 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0bda:5621 Realtek Semiconductor Corp.
   Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
   Bus 001 Device 004: ID 8087:0aaa Intel Corp.
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Predator PH315-51
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-55-generic 
root=UUID=a76bd009-8058-4e96-a8b5-a82b7fbe1ede ro acpi_backlight=vendor 
i915.modeset=1 i915.enable_guc=3 i915.enable_dc=2 i915.enable_fbc=1 
nvme_core.default_ps_max_latency_us=18000000 pcie_aspm=force i915.enable_psr=2 
i915.disable_power_well=1 nmi_watchdog=0
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-55-generic N/A
   linux-backports-modules-4.15.0-55-generic  N/A
   linux-firmware                             1.173.10
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:

  dmi.bios.date: 12/05/2018
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.24
  dmi.board.asset.tag: Type2 - Board Serial Number
  dmi.board.name: Sienta_CFS
  dmi.board.vendor: CFL
  dmi.board.version: V1.24
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.24
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.24:bd12/05/2018:svnAcer:pnPredatorPH315-51:pvrV1.24:rvnCFL:rnSienta_CFS:rvrV1.24:cvnAcer:ct10:cvrV1.24:
  dmi.product.family: Predator Helios 300
  dmi.product.name: Predator PH315-51
  dmi.product.version: V1.24
  dmi.sys.vendor: Acer

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