I've recently just run into the same problem since recent updates, I've had my XPS since October 2017 and am currently running Ubuntu 18.04.3. No issues until last week. I think I may have selected "headset with microphone" by accident once when inserting headphones without a microphone, but no evidence that this was related; I just remember doing it when I don't recall doing that before.
The initial workaround in this thread of updating "Headphone Mic Boost" setting up one notch in alsamixer works for me, so I assume this is a regression or was this never fixed? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1654448 Title: Dell XPS 13 9350/9360 headphone audio hiss Status in Dell Sputnik: Confirmed Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Won't Fix Status in pulseaudio package in Ubuntu: Confirmed Bug description: Pertaining to 16.04 on a dell XPS 13 9360 ii alsa-base 1.0.25+dfsg-0ubuntu5 Advanced Linux Sound Architecture Driver Version k4.4.0-57-generic. When headphones are plugged in, there is a clearly audible hiss (white noise). This is present as soon as the headphones are plugged in, whether 'headphones' or 'headset' are selected from the pop-up box. Using alsamixer to debug the issue reveals that it is related to "Headphone Mic Boost" - the default setting is: dB gain 0.00, 0.00. If this is changed to: 10.00, 10.00 (one notch up) the hiss disappears. 20.00, 20.00 cause a louder hiss and 30.00, 30.00 causes an even louder hiss with high frequency audio artifacts. When the headphones are removed and plugged back in the Headphone Mic Boost setting returns to dB gain 0 and the problem also returns. This (problem and workaround) has been reported in the wild: https://news.ycombinator.com/item?id=13050843 and https://www.reddit.com/r/Dell/comments/4j1zz4/headphones_have_static_noise_with_ubuntu_1604_on/ for example To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1654448/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
