Public bug reported:
Touchpad stopped working. There is no Synaptics TouchPad displayed when
`less /proc/bus/input/devices | grep -I touchpad`
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-72-generic 4.15.0-72.81
ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18
Uname: Linux 4.15.0-72-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: katrin 1825 F.... pulseaudio
/dev/snd/controlC1: katrin 1825 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 5 08:03:49 2019
HibernationDevice: RESUME=UUID=566d8bdc-402d-4a32-a538-e2915bc0c706
InstallationDate: Installed on 2016-08-14 (1207 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. XPS13 9333
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic
root=UUID=669213a7-f530-4e79-8af0-34da96a5fe5d ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-72-generic N/A
linux-backports-modules-4.15.0-72-generic N/A
linux-firmware 1.173.12
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2019-12-05 (0 days ago)
dmi.bios.date: 03/19/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0D13CQ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnDellInc.:bvrA04:bd03/19/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CQ:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.family: Shark Bay System
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
** Attachment added: "devices"
https://bugs.launchpad.net/bugs/1855240/+attachment/5309965/+files/devices
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https://bugs.launchpad.net/bugs/1855240
Title:
No Synaptics TouchPad
Status in linux package in Ubuntu:
New
Bug description:
Touchpad stopped working. There is no Synaptics TouchPad displayed
when `less /proc/bus/input/devices | grep -I touchpad`
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-72-generic 4.15.0-72.81
ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18
Uname: Linux 4.15.0-72-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: katrin 1825 F.... pulseaudio
/dev/snd/controlC1: katrin 1825 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 5 08:03:49 2019
HibernationDevice: RESUME=UUID=566d8bdc-402d-4a32-a538-e2915bc0c706
InstallationDate: Installed on 2016-08-14 (1207 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
MachineType: Dell Inc. XPS13 9333
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic
root=UUID=669213a7-f530-4e79-8af0-34da96a5fe5d ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-72-generic N/A
linux-backports-modules-4.15.0-72-generic N/A
linux-firmware 1.173.12
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2019-12-05 (0 days ago)
dmi.bios.date: 03/19/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0D13CQ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnDellInc.:bvrA04:bd03/19/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CQ:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.family: Shark Bay System
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
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