I just tried the live xubuntu 18.04 and the HDMI display and sound both
work perfectly using the Xorg display driver.

I am hesitant to try the upgrade process from 16.04 to 18.04 for fear of
losing the use of my computer...

Cheers,
Bob

On Mon, 30 Dec 2019 at 11:10, Daniel van Vugt <[email protected]>
wrote:

> Thanks. It looks like "unplugged" is just what the GUI says when ALSA
> reports available as "no" or "unknown". So as a first step this sounds
> like a kernel change and not a problem with the configuration GUI. This
> possibly also rules out PulseAudio since I think we're seeing the same
> problem directly from the kernel.
>
> Please try some newer or older kernels to see if any of them avoid the
> problem:
>
>   https://kernel.ubuntu.com/~kernel-ppa/mainline/
>
> If that's too much work then I suggest installing Ubuntu 18.04 instead.
> Or at least live boot it from USB just to test:
>
>   http://cdimage.ubuntu.com/xubuntu/releases/18.04.3/release/
>
> ** Summary changed:
>
> - external HDMI monitor always "unplugged"
> + External HDMI monitor audio always reported as "unplugged"
>
> ** Package changed: ubuntu => linux (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1857821
>
> Title:
>   External HDMI monitor audio always reported as "unplugged"
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1857821/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1857821

Title:
  External HDMI monitor audio always reported as "unplugged"

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello my Ubuntu friends,

  I can no longer play sound over my external HDMI connected TV.

  The image displays perfectly, but all the HDMI output devices are
  listed as "unplugged"

  I have spent a huge amount of time trying every solution that Internet
  searching will bring but this has changed nothing.

  I have tired all available video drivers, including Xorg and NVIDEA
  396.26, 340.107, and 384.130.

  This failure is recent because in the past I could play both audio and
  video through the HDMI connector.

  The laptop is dual boot with Windows 10 and the HDMI works perfectly
  on that OS, although I rarely use it...

  I am wondering if upgrading my Xubuntu to the latest LTS could
  potentially solve this issue, but I fear such an update since I depend
  on this computer and an outage would be very hard for me...

  Any thoughts would be great.

  Thanks for making Linux great!
  Bob

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-170.199-generic 4.4.200
  Uname: Linux 4.4.0-170-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.21
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Dec 29 17:00:14 2019
  InstallationDate: Installed on 2015-05-11 (1693 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)

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