Public bug reported: The problem it is that the new ASUS motherboard doesn't works properly, the audio not sounds through the speakers how it shall.
On "alsamixer" it shows that the card it is a "HDA Intel PCH" and the Chip "Realtek ALC1220" I read recently that this chip had some problems on users and my question is if there is any solution that you could know. It's now tested on Ubuntu 19.10; Kernel 5.3.26 (by the moment the S.O. doesn't upgrade the kernels to 5.4 or 5.5, and doesn't seems good idea make it manually) The PC configuration it is a monitor connected via hdmi and Speakers "2.1" with power via usb, and output on the second cable from this subwoofer. The result it is the sound being hear from left-speaker only and quite bad. Regards, I left you some extra information below: *-core descripción: Placa base producto: PRIME Z390-A fabricante: ASUSTeK COMPUTER INC. id físico: 0 versión: Rev 1.xx serie: 190755509801753 ranura: Default string *-firmware descripción: BIOS fabricante: American Megatrends Inc. id físico: 0 versión: 1401 date: 11/26/2019 tamaño: 64KiB capacidad: 16MiB capacidades: pci apm upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification uefi *-memory descripción: Memoria de sistema id físico: 4b ranura: Placa de sistema o placa base tamaño: 16GiB *-bank:0 descripción: Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-03-14 06:38+0000Last-Translator: Paco Molinero <p...@byasl.com>Language-Team: Spanish <e...@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807)Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-03-14 06:38+0000Last-Translator: Paco Molinero <p...@byasl.com>Language-Team: Spanish <e...@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807) [vacío] id físico: 0 ranura: ChannelA-DIMM1 *-bank:1 descripción: DIMM DDR4 Síncrono 3200 MHz (0,3 ns) producto: CMW16GX4M2C3200C16 fabricante: Corsair id físico: 1 serie: 00000000 ranura: ChannelA-DIMM2 tamaño: 8GiB anchura: 64 bits reloj: 3200MHz (0.3ns) *-bank:2 descripción: Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-03-14 06:38+0000Last-Translator: Paco Molinero <p...@byasl.com>Language-Team: Spanish <e...@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807)Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-03-14 06:38+0000Last-Translator: Paco Molinero <p...@byasl.com>Language-Team: Spanish <e...@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807) [vacío] id físico: 2 ranura: ChannelB-DIMM1 *-bank:3 descripción: DIMM DDR4 Síncrono 3200 MHz (0,3 ns) producto: CMW16GX4M2C3200C16 fabricante: Corsair id físico: 3 serie: 00000000 ranura: ChannelB-DIMM2 tamaño: 8GiB anchura: 64 bits reloj: 3200MHz (0.3ns) *-cache:0 descripción: L1 caché id físico: 56 ranura: L1 Cache tamaño: 256KiB capacidad: 256KiB capacidades: synchronous internal write-back unified configuración: level=1 *-cache:1 descripción: L2 caché id físico: 57 ranura: L2 Cache tamaño: 1MiB capacidad: 1MiB capacidades: synchronous internal write-back unified configuración: level=2 *-cache:2 descripción: L3 caché id físico: 58 ranura: L3 Cache tamaño: 6MiB capacidad: 6MiB capacidades: synchronous internal write-back unified configuración: level=3 *-cpu descripción: CPU producto: Intel(R) Core(TM) i3-9100F CPU @ 3.60GHz fabricante: Intel Corp. id físico: 59 información del bus: cpu@0 versión: Intel(R) Core(TM) i3-9100F CPU @ 3.60GHz serie: To Be Filled By O.E.M. ranura: LGA1151 tamaño: 4087MHz capacidad: 4200MHz anchura: 64 bits reloj: 100MHz capacidades: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d cpufreq configuración: cores=4 enabledcores=4 threads=4 *-pci ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: alc1220 chip problem realtek speaker ** Attachment added: "Captura de pantalla de 2020-01-14 20-38-33.png" https://bugs.launchpad.net/bugs/1859688/+attachment/5320176/+files/Captura%20de%20pantalla%20de%202020-01-14%2020-38-33.png -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859688 Title: Chip Realtek ALC1220 not working properly Status in linux package in Ubuntu: New Bug description: The problem it is that the new ASUS motherboard doesn't works properly, the audio not sounds through the speakers how it shall. On "alsamixer" it shows that the card it is a "HDA Intel PCH" and the Chip "Realtek ALC1220" I read recently that this chip had some problems on users and my question is if there is any solution that you could know. It's now tested on Ubuntu 19.10; Kernel 5.3.26 (by the moment the S.O. doesn't upgrade the kernels to 5.4 or 5.5, and doesn't seems good idea make it manually) The PC configuration it is a monitor connected via hdmi and Speakers "2.1" with power via usb, and output on the second cable from this subwoofer. The result it is the sound being hear from left-speaker only and quite bad. Regards, I left you some extra information below: *-core descripción: Placa base producto: PRIME Z390-A fabricante: ASUSTeK COMPUTER INC. id físico: 0 versión: Rev 1.xx serie: 190755509801753 ranura: Default string *-firmware descripción: BIOS fabricante: American Megatrends Inc. id físico: 0 versión: 1401 date: 11/26/2019 tamaño: 64KiB capacidad: 16MiB capacidades: pci apm upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification uefi *-memory descripción: Memoria de sistema id físico: 4b ranura: Placa de sistema o placa base tamaño: 16GiB *-bank:0 descripción: Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-03-14 06:38+0000Last-Translator: Paco Molinero <p...@byasl.com>Language-Team: Spanish <e...@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807)Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-03-14 06:38+0000Last-Translator: Paco Molinero <p...@byasl.com>Language-Team: Spanish <e...@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807) [vacío] id físico: 0 ranura: ChannelA-DIMM1 *-bank:1 descripción: DIMM DDR4 Síncrono 3200 MHz (0,3 ns) producto: CMW16GX4M2C3200C16 fabricante: Corsair id físico: 1 serie: 00000000 ranura: ChannelA-DIMM2 tamaño: 8GiB anchura: 64 bits reloj: 3200MHz (0.3ns) *-bank:2 descripción: Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-03-14 06:38+0000Last-Translator: Paco Molinero <p...@byasl.com>Language-Team: Spanish <e...@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807)Project-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>PO-Revision-Date: 2012-03-14 06:38+0000Last-Translator: Paco Molinero <p...@byasl.com>Language-Team: Spanish <e...@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2019-10-10 15:05+0000X-Generator: Launchpad (build af2eefe214bd95389a09b7c956720881bab16807) [vacío] id físico: 2 ranura: ChannelB-DIMM1 *-bank:3 descripción: DIMM DDR4 Síncrono 3200 MHz (0,3 ns) producto: CMW16GX4M2C3200C16 fabricante: Corsair id físico: 3 serie: 00000000 ranura: ChannelB-DIMM2 tamaño: 8GiB anchura: 64 bits reloj: 3200MHz (0.3ns) *-cache:0 descripción: L1 caché id físico: 56 ranura: L1 Cache tamaño: 256KiB capacidad: 256KiB capacidades: synchronous internal write-back unified configuración: level=1 *-cache:1 descripción: L2 caché id físico: 57 ranura: L2 Cache tamaño: 1MiB capacidad: 1MiB capacidades: synchronous internal write-back unified configuración: level=2 *-cache:2 descripción: L3 caché id físico: 58 ranura: L3 Cache tamaño: 6MiB capacidad: 6MiB capacidades: synchronous internal write-back unified configuración: level=3 *-cpu descripción: CPU producto: Intel(R) Core(TM) i3-9100F CPU @ 3.60GHz fabricante: Intel Corp. id físico: 59 información del bus: cpu@0 versión: Intel(R) Core(TM) i3-9100F CPU @ 3.60GHz serie: To Be Filled By O.E.M. ranura: LGA1151 tamaño: 4087MHz capacidad: 4200MHz anchura: 64 bits reloj: 100MHz capacidades: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d cpufreq configuración: cores=4 enabledcores=4 threads=4 *-pci To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859688/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp