apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1859971/+attachment/5320915/+files/UdevDb.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859971 Title: Asus ZenBook 14 UX431fl the speakers do not work but the headphones work Status in linux package in Ubuntu: Incomplete Bug description: Recently I bought a: Asus ZenBook 14 UX431fl Standard comes with windows and the speakers work. I have installed ubuntu 19.10 and everything is correct but the speakers do not work. The headphones works perfect. I have tried all kinds of solutions with alsa conf but fruitless --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alfonso 2297 F.... pulseaudio /dev/snd/pcmC0D0p: alfonso 2297 F...m pulseaudio CurrentDesktop: MATE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2020-01-15 (1 days ago) InstallationMedia: Ubuntu-MATE 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 13d3:56dd IMC Networks USB2.0 HD UVC WebCam Bus 001 Device 003: ID 8087:0aaa Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook UX431FLC_UX431FL NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-26-generic root=/dev/mapper/vgubuntu--mate-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13 RelatedPackageVersions: linux-restricted-modules-5.3.0-26-generic N/A linux-backports-modules-5.3.0-26-generic N/A linux-firmware 1.183.3 Tags: eoan Uname: Linux 5.3.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/09/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX431FLC.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX431FLC dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX431FLC.203:bd10/09/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX431FLC_UX431FL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX431FLC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX431FLC_UX431FL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859971/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
