This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1864288

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1864288

Title:
  No boot after an update.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After an update, my computer will no longer boot. I only see a black screen.  
No grub menu. After a couple of forced restarts, the file system gets corrupt. 
This happens both on XUbuntu 18.04.4 and 19.10.
  I am not sure if it had something to do with RAM upgrade or was it just a 
coincidence that I replaced a 4GB RAM module for an 8GB module and the next day 
my computer would not boot after an update. With clean install to any version 
everything works fine. It might be of some significance to know that my Assus 
VivoBook with Ryzen3 CPU has 4GB somewhere embedded and a separate 4GB module 
in the SODIMM slot, so it reports 8GB of RAM. After upgrading the RAM module to 
8GB, it reports 12GB of RAM. I no longer had the patience to test if this would 
happen with the old 4GB module. 

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.37 [origin: unknown]
  ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13
  Uname: Linux 5.3.0-28-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: XFCE
  Date: Sat Feb 22 10:57:29 2020
  InstallationDate: Installed on 2020-02-22 (0 days ago)
  InstallationMedia: Xubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 
(20200203.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-update
  UpgradeStatus: No upgrade log present (fresh install) as update crashes.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1864288/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to