I disabled secure-boot and booted kernel 5.5.7 (mainline ppa) which does
not exhibit the behavior…

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https://bugs.launchpad.net/bugs/1861395

Title:
  system hang: i915 Resetting rcs0 for hang on rcs0

Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  Incomplete
Status in linux source package in Eoan:
  Invalid
Status in linux source package in Focal:
  Incomplete

Bug description:
  System hangs, unknown cause, When this happens, the mouse pointer
  still moves, but I can't do anything else with the keys or clicking in
  the UI.  Only recover I have found is a hard power-off

  Last bit of kern.log below:

  Jan 30 12:43:51 aries kernel: [ 6649.263031] i915 0000:00:02.0: GPU HANG: 
ecode 9:1:0x00000000, hang on rcs0
  Jan 30 12:43:51 aries kernel: [ 6649.263032] GPU hangs can indicate a bug 
anywhere in the entire gfx stack, including userspace.
  Jan 30 12:43:51 aries kernel: [ 6649.263033] Please file a _new_ bug report 
on bugs.freedesktop.org against DRI -> DRM/Intel
  Jan 30 12:43:51 aries kernel: [ 6649.263033] drm/i915 developers can then 
reassign to the right component if it's not a kernel issue.
  Jan 30 12:43:51 aries kernel: [ 6649.263034] The GPU crash dump is required 
to analyze GPU hangs, so please always attach it.
  Jan 30 12:43:51 aries kernel: [ 6649.263034] GPU crash dump saved to 
/sys/class/drm/card0/error
  Jan 30 12:43:51 aries kernel: [ 6649.264039] i915 0000:00:02.0: Resetting 
rcs0 for hang on rcs0
  Jan 30 12:43:51 aries kernel: [ 6649.264778] [drm:gen8_reset_engines [i915]] 
*ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
  Jan 30 12:43:51 aries kernel: [ 6649.265046] i915 0000:00:02.0: Resetting 
chip for hang on rcs0
  Jan 30 12:43:51 aries kernel: [ 6649.267018] [drm:gen8_reset_engines [i915]] 
*ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
  Jan 30 12:43:51 aries kernel: [ 6649.267764] [drm:gen8_reset_engines [i915]] 
*ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
  Jan 30 12:43:59 aries kernel: [ 6657.262680] i915 0000:00:02.0: Resetting 
rcs0 for hang on rcs0
  Jan 30 12:44:01 aries kernel: [ 6659.246609] i915 0000:00:02.0: Resetting 
rcs0 for hang on rcs0
  Jan 30 12:44:09 aries kernel: [ 6667.246324] i915 0000:00:02.0: Resetting 
rcs0 for hang on rcs0
  Jan 30 12:44:09 aries kernel: [ 6667.494008] show_signal_msg: 20 callbacks 
suppressed
  Jan 30 12:44:09 aries kernel: [ 6667.494011] GpuWatchdog[6827]: segfault at 0 
ip 000055fd01917ded sp 00007f63043cc480 error 6 in chrome[55fcfd9dc000+7171000]
  Jan 30 12:44:09 aries kernel: [ 6667.494017] Code: 48 c1 c9 03 48 81 f9 af 00 
00 00 0f 87 c9 00 00 00 48 8d 15 a9 5a 9c fb f6 04 11 20 0f 84 b8 00 00 00 be 
01 00 00 00 ff 50 30 <c7> 04 25 00 00 00 00 37 13 00 00 c6 05 c1 6d a4 03 01 80 
7d 8f 00
  Jan 30 12:44:23 aries kernel: [ 6681.265885] i915 0000:00:02.0: Resetting 
rcs0 for hang on rcs0
  Jan 30 12:44:25 aries kernel: [ 6683.245838] i915 0000:00:02.0: Resetting 
rcs0 for hang on rcs0
  Jan 30 12:44:27 aries kernel: [ 6685.261749] i915 0000:00:02.0: Resetting 
rcs0 for hang on rcs0
  Jan 30 12:44:29 aries kernel: [ 6687.245641] i915 0000:00:02.0: Resetting 
rcs0 for hang on rcs0
  Jan 30 12:44:31 aries kernel: [ 6689.261618] i915 0000:00:02.0: Resetting 
rcs0 for hang on rcs0
  Jan 30 12:44:51 aries kernel: [ 6709.260901] i915 0000:00:02.0: Resetting 
rcs0 for hang on rcs0

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-12-generic 5.4.0-12.15
  ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8
  Uname: Linux 5.4.0-12-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu15
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jan 30 12:51:24 2020
  InstallationDate: Installed on 2018-06-18 (591 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-signed-5.4
  UpgradeStatus: Upgraded to focal on 2020-01-22 (8 days ago)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dpb       115653 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2018-06-18 (604 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 138a:0097 Validity Sensors, Inc. 
   Bus 001 Device 003: ID 04f2:b5ce Chicony Electronics Co., Ltd Integrated 
Camera
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: LENOVO 20HRCTO1WW
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic 
root=UUID=fa64d67d-26bf-4c42-a12f-c45b6ea5117c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-14-generic N/A
   linux-backports-modules-5.4.0-14-generic  N/A
   linux-firmware                            1.186
  Tags:  focal
  Uname: Linux 5.4.0-14-generic x86_64
  UpgradeStatus: Upgraded to focal on 2020-01-22 (21 days ago)
  UserGroups: adm cdrom dip libvirt lpadmin lxd netdev plugdev sambashare sudo 
video
  _MarkForUpload: True
  dmi.bios.date: 11/25/2019
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N1MET59W (1.44 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20HRCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN1MET59W(1.44):bd11/25/2019:svnLENOVO:pn20HRCTO1WW:pvrThinkPadX1Carbon5th:rvnLENOVO:rn20HRCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon 5th
  dmi.product.name: 20HRCTO1WW
  dmi.product.sku: LENOVO_MT_20HR_BU_Think_FM_ThinkPad X1 Carbon 5th
  dmi.product.version: ThinkPad X1 Carbon 5th
  dmi.sys.vendor: LENOVO

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