@florin,

1. from your screenshot in comment #28, that's not a big deal. backport-
iwlwifi-dkms can help on outdated machines but you don't need it.
However, since you don't have it installed, and yet the system still
have iwlwifi module available from linux-modules-extra package, `ubuntu-
drivers` mistakenly thinks you have that driver installed manually,
which is a minor issue for `ubuntu-drivers`. It's fine.


2. So let's see what does wapsupplicant/nm say:

  * Please remove that 5G network from your saved networks. Or better, empty 
that.
  * enable wapsupplicant debug messages as you have done,
  * enable NetworkManager debug messages at boot by adding a logging section:

    [logging]
    
domains=ALL:info,WIFI:debug,WIFI_SCAN:debug,PLATFORM:debug,SUPPLICANT:debug,DEVICE:debug

  * Reboot. Try to connect to your 2.4G network and then attach the
outout of `journalctl -b > syslog.txt` (which would contain all your
syslog of current boot, so you might what to have a check if there is
any credential info before uploading).

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  florin     1194 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware                            1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

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