There are four patches added to i915 from Ubuntu-5.3.0-45.37 to
Ubuntu-5.3.0-46.38, like in
https://people.canonical.com/~alexhung/LP1873179/patches/

I built four kernels, each with one patch removed:
https://people.canonical.com/~alexhung/LP1873179/

For example,

p-1 = Ubuntu-5.3.0-46.38 with Revert "drm/i915: Schedue request retirement in 
execlists_user_end()"
p-2 = p-1 with Revert "drm/i915/userptr: fix size calculation"
p-3 = p-2 ...
p-all = p3 ...

Let us know which one caused your problem and we can discuss further.

If a patch is identified, I am also interested in knowing whether focal
kernel (based on 5.4) is able to solve your problem. If so, we can
investigate where we can backport anything from 5.4 to 5.3.

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https://bugs.launchpad.net/bugs/1873179

Title:
  i915 bug: ZOOM messenger is very slow w/ kernel 5.3.0-46

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hi.

  I'm running Xubuntu 5.3.0-45.37-generic 5.3.18 on ThinkPad P1 Gen2 (ThinkPad 
Carbon X1 without Nvidia graphics).
  This bug happens on Eoan kernel 5.3.0-46 only. 
  Kernels -45 and earlier don't have it, so I had to revert to 5.3.0-45. 

  Steps to reproduce:
  1. Install ZOOM .deb from https://zoom.us/download?os=linux
  2. Start it.
  3. Try to start ZOOM meeting.
  4. GUI becomes very-very slow, but not completely frozen. No crashes.
  5. As soon as ZOOM meeting window is closed, lines "Resetting rcs0 for hang 
on rcs0" stop coming and GUI is OK.

  In syslog I see following lines:
  ---------------------------------------------------
  [  111.956936] i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0
  [  111.957947] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
  [  119.951013] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
  [  127.949941] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
  [  135.950174] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
  [  143.950558] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
  [  151.950819] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
  ---------------------------------------------------
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu8.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  vburdo     1450 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 19.10
  InstallationDate: Installed on 2020-03-15 (31 days ago)
  InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  MachineType: LENOVO 20QUS11E00
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-45-generic 
root=UUID=6059e627-eadb-4530-bba0-ac77ea95ba2d ro quiet splash 
resume=UUID=2ba66786-beee-495b-bcff-db0f19c70ccb vt.handoff=7
  ProcVersionSignature: Ubuntu 5.3.0-45.37-generic 5.3.18
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-45-generic N/A
   linux-backports-modules-5.3.0-45-generic  N/A
   linux-firmware                            1.183.5
  Tags:  eoan
  Uname: Linux 5.3.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip docker lp lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/20/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N2OET42W (1.29 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20QUS11E00
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN2OET42W(1.29):bd01/20/2020:svnLENOVO:pn20QUS11E00:pvrThinkPadP1Gen2:rvnLENOVO:rn20QUS11E00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad P1 Gen 2
  dmi.product.name: 20QUS11E00
  dmi.product.sku: LENOVO_MT_20QU_BU_Think_FM_ThinkPad P1 Gen 2
  dmi.product.version: ThinkPad P1 Gen 2
  dmi.sys.vendor: LENOVO
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2020-03-16T16:40:07.038972
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu8.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  vburdo     1450 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 19.10
  InstallationDate: Installed on 2020-03-15 (31 days ago)
  InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  MachineType: LENOVO 20QUS11E00
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-45-generic 
root=UUID=6059e627-eadb-4530-bba0-ac77ea95ba2d ro quiet splash 
resume=UUID=2ba66786-beee-495b-bcff-db0f19c70ccb vt.handoff=7
  ProcVersionSignature: Ubuntu 5.3.0-45.37-generic 5.3.18
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-45-generic N/A
   linux-backports-modules-5.3.0-45-generic  N/A
   linux-firmware                            1.183.5
  Tags:  eoan
  Uname: Linux 5.3.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip docker lp lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/20/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N2OET42W (1.29 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20QUS11E00
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN2OET42W(1.29):bd01/20/2020:svnLENOVO:pn20QUS11E00:pvrThinkPadP1Gen2:rvnLENOVO:rn20QUS11E00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad P1 Gen 2
  dmi.product.name: 20QUS11E00
  dmi.product.sku: LENOVO_MT_20QU_BU_Think_FM_ThinkPad P1 Gen 2
  dmi.product.version: ThinkPad P1 Gen 2
  dmi.sys.vendor: LENOVO
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2020-03-16T16:40:07.038972

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