apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1870185/+attachment/5356054/+files/Lsusb.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Description changed:
I get horribly cracking sound and distortion with my mb Gigabyte
Z97-HD3. This MB is using the Realtek ALC1150 Chipset. I run linux
kernel 5.5 and Ubuntu 18 and I tried all the answers from this post
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1321421 but it
didnt work.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.5.0-050500-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: juse 2276 F.... pulseaudio
/dev/snd/controlC2: juse 2276 F.... pulseaudio
/dev/snd/controlC0: juse 2276 F.... pulseaudio
juse 20415 F.... alsamixer
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 1 18:29:39 2020
InstallationDate: Installed on 2020-03-25 (6 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon
not responding.
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Audio Interno - HDA Intel HDMI
Symptom_Jack: Digital Out, HDMI
Symptom_Type: Digital clip or distortion, or "overdriven" sound
Title: [Z97-HD3, Intel Haswell HDMI, Digital Out, HDMI] Sound is distorted
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-HD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF3:bd04/24/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ97-HD3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ97-HD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Z97-HD3
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-04-01T18:24:32.365284
Alsa information:
http://alsa-project.org/db/?f=34993509f6ec8878f4d804039b1633d3e140db16
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: juse 5321 F.... pulseaudio
/dev/snd/pcmC1D0p: juse 5321 F...m pulseaudio
/dev/snd/controlC2: juse 5321 F.... pulseaudio
/dev/snd/controlC0: juse 5321 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-04-17 (0 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
MachineType: Gigabyte Technology Co., Ltd. Z97-HD3
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=b1cbc720-b263-437e-b432-690ad351b06c ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
RelatedPackageVersions:
linux-restricted-modules-5.3.0-46-generic N/A
linux-backports-modules-5.3.0-46-generic N/A
linux-firmware 1.173.17
Tags: bionic
Uname: Linux 5.3.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-HD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF3:bd04/24/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ97-HD3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ97-HD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Z97-HD3
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.14
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: juse 5321 F.... pulseaudio
+ /dev/snd/pcmC1D0p: juse 5321 F...m pulseaudio
+ /dev/snd/controlC2: juse 5321 F.... pulseaudio
+ /dev/snd/controlC0: juse 5321 F.... pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2020-04-17 (0 days ago)
+ InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
+ MachineType: Gigabyte Technology Co., Ltd. Z97-HD3
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=es_ES.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=b1cbc720-b263-437e-b432-690ad351b06c ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
+ RelatedPackageVersions:
+ linux-restricted-modules-5.3.0-46-generic N/A
+ linux-backports-modules-5.3.0-46-generic N/A
+ linux-firmware 1.173.17
+ Tags: bionic
+ Uname: Linux 5.3.0-46-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/24/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: F3
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: Z97-HD3
+ dmi.board.vendor: Gigabyte Technology Co., Ltd.
+ dmi.board.version: x.x
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF3:bd04/24/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ97-HD3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ97-HD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: Z97-HD3
+ dmi.product.sku: To be filled by O.E.M.
+ dmi.product.version: To be filled by O.E.M.
+ dmi.sys.vendor: Gigabyte Technology Co., Ltd.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1870185
Title:
[Z97-HD3, Intel Haswell HDMI, Digital Out, HDMI] Sound is distorted
Status in linux package in Ubuntu:
Confirmed
Bug description:
I get horribly cracking sound and distortion with my mb Gigabyte
Z97-HD3. This MB is using the Realtek ALC1150 Chipset. I run linux
kernel 5.5 and Ubuntu 18 and I tried all the answers from this post
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1321421 but it
didnt work.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.5.0-050500-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: juse 2276 F.... pulseaudio
/dev/snd/controlC2: juse 2276 F.... pulseaudio
/dev/snd/controlC0: juse 2276 F.... pulseaudio
juse 20415 F.... alsamixer
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 1 18:29:39 2020
InstallationDate: Installed on 2020-03-25 (6 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon
not responding.
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Audio Interno - HDA Intel HDMI
Symptom_Jack: Digital Out, HDMI
Symptom_Type: Digital clip or distortion, or "overdriven" sound
Title: [Z97-HD3, Intel Haswell HDMI, Digital Out, HDMI] Sound is distorted
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-HD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF3:bd04/24/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ97-HD3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ97-HD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Z97-HD3
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-04-01T18:24:32.365284
Alsa information:
http://alsa-project.org/db/?f=34993509f6ec8878f4d804039b1633d3e140db16
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: juse 5321 F.... pulseaudio
/dev/snd/pcmC1D0p: juse 5321 F...m pulseaudio
/dev/snd/controlC2: juse 5321 F.... pulseaudio
/dev/snd/controlC0: juse 5321 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-04-17 (0 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
MachineType: Gigabyte Technology Co., Ltd. Z97-HD3
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=b1cbc720-b263-437e-b432-690ad351b06c ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
RelatedPackageVersions:
linux-restricted-modules-5.3.0-46-generic N/A
linux-backports-modules-5.3.0-46-generic N/A
linux-firmware 1.173.17
Tags: bionic
Uname: Linux 5.3.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-HD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF3:bd04/24/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ97-HD3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ97-HD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Z97-HD3
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: juse 5321 F.... pulseaudio
/dev/snd/pcmC1D0p: juse 5321 F...m pulseaudio
/dev/snd/controlC2: juse 5321 F.... pulseaudio
/dev/snd/controlC0: juse 5321 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-04-17 (0 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
MachineType: Gigabyte Technology Co., Ltd. Z97-HD3
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=b1cbc720-b263-437e-b432-690ad351b06c ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
RelatedPackageVersions:
linux-restricted-modules-5.3.0-46-generic N/A
linux-backports-modules-5.3.0-46-generic N/A
linux-firmware 1.173.17
Tags: bionic
Uname: Linux 5.3.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-HD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF3:bd04/24/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ97-HD3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ97-HD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Z97-HD3
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: juse 5321 F.... pulseaudio
/dev/snd/controlC2: juse 5321 F.... pulseaudio
/dev/snd/controlC0: juse 5321 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-04-17 (0 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
MachineType: Gigabyte Technology Co., Ltd. Z97-HD3
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=b1cbc720-b263-437e-b432-690ad351b06c ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
RelatedPackageVersions:
linux-restricted-modules-5.3.0-46-generic N/A
linux-backports-modules-5.3.0-46-generic N/A
linux-firmware 1.173.17
Tags: bionic
Uname: Linux 5.3.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-HD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF3:bd04/24/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ97-HD3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ97-HD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Z97-HD3
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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