** Changed in: gnome-session (Ubuntu)
Status: Fix Released => Confirmed
** Changed in: linux (Ubuntu)
Status: Fix Released => Confirmed
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https://bugs.launchpad.net/bugs/1865170
Title:
lid close simply turns off laptop screen
Status in gnome-session package in Ubuntu:
Confirmed
Status in linux package in Ubuntu:
Confirmed
Bug description:
OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1)
ubuntu-session version: 3.28.1-0ubuntu3
Expected behavior: On laptop screen close, system should suspend
Actual behavior: On laptop screen close, laptop screen disabled
Previously, I triggered 'suspend when laptop lid is closed' in gnome-
tweaks. This worked fine until about 2-3 days ago, when I came back to
work with a dead laptop (I don't charge overnight, usually, but I do
use a dock at work). Now, whenever I close my laptop screen, it
doesn't trigger sleep - instead, it simply disables the laptop screen,
resulting in my external monitor being used as the only output screen.
Once I re-open my laptop, the laptop screen is re-enabled as the
primary monitor.
This happens regardless of connection to my dock. I tested this by
unplugging my laptop, closing it, letting it sit for 3 minutes, then
re-opening it. While the laptop was closed, fans still ran. When I re-
opened my laptop, the lock screen didn't appear.
Links to attempted fixes that didn't work:
-
https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate
-
https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close
-
https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369
-
https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid
Results of attempted fixes:
- mem_sleep: no behavior change (files correctly modified)
- pm-hibernate: first run, hangs until I kill the process. future runs result
in exit code 1.
- update bios: already on latest bios
- logind.conf: no behavior change
- gnome tweaks: no behavior change
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-session 3.28.1-0ubuntu3
ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
Uname: Linux 4.15.0-1073-oem x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 28 10:23:52 2020
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
InstallationDate: Installed on 2020-01-08 (51 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20180608-09:38
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: gnome-session
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: colton 4205 F.... pulseaudio
/dev/snd/controlC0: colton 4205 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-01-08 (53 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20180608-09:38
MachineType: Dell Inc. XPS 13 7390
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem
root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-1073-oem N/A
linux-backports-modules-4.15.0-1073-oem N/A
linux-firmware 1.173.15
Tags: bionic
Uname: Linux 4.15.0-1073-oem x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare
sudo
_MarkForUpload: True
dmi.bios.date: 11/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.name: 0377MH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 7390
dmi.sys.vendor: Dell Inc.
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