Hi, there is no way to run apport-collect, the issue prevents the machine to
boot.
I have installed Pop OS which is based on Ubuntu 20.04, it has no issues with a
hdmi monitor connected during boot.
So I'll be on Pop from now on, a bit work to move all files and apps, but I
guess it is worth it.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1874194
Title:
Ubuntu 20.04 HDMI connected, no boot
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have installed Ubuntu 20.04 (using the image created on 20 april) on
my Dell XPS15 9560. This laptop has a Intel / nVidia combo.
The problem i am facing is that when i have an external monitor
connected to the laptop through the HDMI connector of the laptop,
Ubuntu does not boot and hangs on the splash screen. I have not found
any way to get logging on any kind.
Before i was running Ubuntu 18.04 and did not have any problems with
the monitor and HDMI cable. After boot is finished (without monitor
connected) inserting the HDMI cable works fine and i can use the
monitor and laptop screen without any problem.
I have installed the preferred nVida proprietary driver. Also it does
not matter if booting with nVidia selected or Intel selected.
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