Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: rtl8821ce (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1854213
Title:
RTL8821CE 802.11ac PCIe Wireless Network Adapter [10ec:c821] subsystem
[17aa:38a8]: No Wifi Adapter found - Lenevo Ideapad 330 series
Status in linux package in Ubuntu:
Confirmed
Status in rtl8821ce package in Ubuntu:
Confirmed
Bug description:
Commands executed
1. ubuntu-bug linux
2. cat /proc/version_signature
Ubuntu 5.3.0-23.25~18.04.2-generic 5.3.7
3. sudo lspci -vnvn > lspci-vnvn.log
pcilib: sysfs_read_vpd: read failed: Input/output error
4. lsb_release -rd
Description: Ubuntu 18.04.3 LTS
Release: 18.04
5. apt-cache policy pkgname
N: Unable to locate package pkgname
What you expected to happen?
Connect to the Internet after installing the update
What happened instead?
No Wifi Adapter found message displayed instead
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.3.0-23-generic 5.3.0-23.25~18.04.2
ProcVersionSignature: Ubuntu 5.3.0-23.25~18.04.2-generic 5.3.7
Uname: Linux 5.3.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 28 00:44:57 2019
InstallationDate: Installed on 2019-06-05 (175 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
SourcePackage: linux-signed-hwe-edge
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: athena 1573 F.... pulseaudio
/dev/snd/controlC0: athena 1573 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-06-05 (212 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
IwConfig:
enp3s0f3u3 no wireless extensions.
enp2s0 no wireless extensions.
lo no wireless extensions.
MachineType: LENOVO 81D2
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic
root=UUID=29a08da7-0f52-4ee8-8424-f2b37885999f ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.3.0-24.26~18.04.2-generic 5.3.10
RelatedPackageVersions:
linux-restricted-modules-5.3.0-24-generic N/A
linux-backports-modules-5.3.0-24-generic N/A
linux-firmware 1.173.13
Tags: bionic
Uname: Linux 5.3.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/10/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 7VCN46WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330-15ARR
dmi.modalias:
dmi:bvnLENOVO:bvr7VCN46WW:bd12/10/2018:svnLENOVO:pn81D2:pvrLenovoideapad330-15ARR:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoideapad330-15ARR:
dmi.product.family: ideapad 330-15ARR
dmi.product.name: 81D2
dmi.product.sku: LENOVO_MT_81D2_BU_idea_FM_ideapad 330-15ARR
dmi.product.version: Lenovo ideapad 330-15ARR
dmi.sys.vendor: LENOVO
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