apport information

** Description changed:

  The kernel 4.15.0-96 is the last working one with my WiFi card. The same
  problem occurred with kernels larger than 5.3.0-28. My first thought of
  a hardware failure due to a low or empty BIOS battery was not confirmed.
  The laptop is a dual boot with Linux Mint 19.3 as first system and Win
  8.1 as second. Win 8.1 did not show these errors. It is also not my
  first choice. The non-functioning kernels can't find my WLAN anymore,
  the neighbors can. Even re-entering the SSID and the key does not help.
  The WLAN is visible.
  
  Translated with www.DeepL.com/Translator (free version)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bp         1094 F.... pulseaudio
   /dev/snd/controlC1:  bp         1094 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 19.3
  InstallationDate: Installed on 2019-12-09 (161 days ago)
  InstallationMedia: Linux Mint 19.2 "Tina" - Release amd64 20190729
  MachineType: Micro-Star International EX620
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic 
root=UUID=40e84a4e-6a12-43af-89d8-0c4b5333294b ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-96.97-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-96-generic N/A
   linux-backports-modules-4.15.0-96-generic  N/A
   linux-firmware                             1.173.18
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  Tags:  tricia
  Uname: Linux 4.15.0-96-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/03/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A1674ITE Ver1.04
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: Traveller 1534
  dmi.board.vendor: MSI
  dmi.board.version: Ver 1.000
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA1674ITEVer1.04:bd10/03/2008:svnMicro-StarInternational:pnEX620:pvrVer1.000:rvnMSI:rnTraveller1534:rvrVer1.000:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: EX620
  dmi.product.version: Ver 1.000
  dmi.sys.vendor: Micro-Star International
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.14
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  bp         1094 F.... pulseaudio
+  /dev/snd/controlC1:  bp         1094 F.... pulseaudio
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 19.3
+ InstallationDate: Installed on 2019-12-09 (161 days ago)
+ InstallationMedia: Linux Mint 19.2 "Tina" - Release amd64 20190729
+ MachineType: Micro-Star International EX620
+ Package: linux (not installed)
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic 
root=UUID=40e84a4e-6a12-43af-89d8-0c4b5333294b ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-96.97-generic 4.15.18
+ RelatedPackageVersions:
+  linux-restricted-modules-4.15.0-96-generic N/A
+  linux-backports-modules-4.15.0-96-generic  N/A
+  linux-firmware                             1.173.18
+ RfKill:
+  0: phy0: Wireless LAN
+       Soft blocked: no
+       Hard blocked: no
+ Tags:  tricia
+ Uname: Linux 4.15.0-96-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/03/2008
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: A1674ITE Ver1.04
+ dmi.board.asset.tag: To Be Filled By O.E.M.
+ dmi.board.name: Traveller 1534
+ dmi.board.vendor: MSI
+ dmi.board.version: Ver 1.000
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA1674ITEVer1.04:bd10/03/2008:svnMicro-StarInternational:pnEX620:pvrVer1.000:rvnMSI:rnTraveller1534:rvrVer1.000:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.family: To Be Filled By O.E.M.
+ dmi.product.name: EX620
+ dmi.product.version: Ver 1.000
+ dmi.sys.vendor: Micro-Star International

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1879432/+attachment/5373870/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1879432

Title:
  wifi card lost function

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  The kernel 4.15.0-96 is the last working one with my WiFi card. The
  same problem occurred with kernels larger than 5.3.0-28. My first
  thought of a hardware failure due to a low or empty BIOS battery was
  not confirmed. The laptop is a dual boot with Linux Mint 19.3 as first
  system and Win 8.1 as second. Win 8.1 did not show these errors. It is
  also not my first choice. The non-functioning kernels can't find my
  WLAN anymore, the neighbors can. Even re-entering the SSID and the key
  does not help. The WLAN is visible.

  Translated with www.DeepL.com/Translator (free version)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bp         1094 F.... pulseaudio
   /dev/snd/controlC1:  bp         1094 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 19.3
  InstallationDate: Installed on 2019-12-09 (161 days ago)
  InstallationMedia: Linux Mint 19.2 "Tina" - Release amd64 20190729
  MachineType: Micro-Star International EX620
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic 
root=UUID=40e84a4e-6a12-43af-89d8-0c4b5333294b ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-96.97-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-96-generic N/A
   linux-backports-modules-4.15.0-96-generic  N/A
   linux-firmware                             1.173.18
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  Tags:  tricia
  Uname: Linux 4.15.0-96-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/03/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A1674ITE Ver1.04
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: Traveller 1534
  dmi.board.vendor: MSI
  dmi.board.version: Ver 1.000
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA1674ITEVer1.04:bd10/03/2008:svnMicro-StarInternational:pnEX620:pvrVer1.000:rvnMSI:rnTraveller1534:rvrVer1.000:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: EX620
  dmi.product.version: Ver 1.000
  dmi.sys.vendor: Micro-Star International
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bp         1094 F.... pulseaudio
   /dev/snd/controlC1:  bp         1094 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 19.3
  InstallationDate: Installed on 2019-12-09 (161 days ago)
  InstallationMedia: Linux Mint 19.2 "Tina" - Release amd64 20190729
  MachineType: Micro-Star International EX620
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic 
root=UUID=40e84a4e-6a12-43af-89d8-0c4b5333294b ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-96.97-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-96-generic N/A
   linux-backports-modules-4.15.0-96-generic  N/A
   linux-firmware                             1.173.18
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  Tags:  tricia
  Uname: Linux 4.15.0-96-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/03/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A1674ITE Ver1.04
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: Traveller 1534
  dmi.board.vendor: MSI
  dmi.board.version: Ver 1.000
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA1674ITEVer1.04:bd10/03/2008:svnMicro-StarInternational:pnEX620:pvrVer1.000:rvnMSI:rnTraveller1534:rvrVer1.000:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: EX620
  dmi.product.version: Ver 1.000
  dmi.sys.vendor: Micro-Star International

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