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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1879462
Title:
[Dell Inspiron 3790] pulseaudio module-alsa-card failed to find a
working profile
Status in linux package in Ubuntu:
Confirmed
Bug description:
kchsieh@kchsieh-Inspiron-3790:~$ lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04
kchsieh@kchsieh-Inspiron-3790:~$
pulseaudio:
Installed: 1:13.99.1-1ubuntu3.2
Candidate: 1:13.99.1-1ubuntu3.2
Version table:
*** 1:13.99.1-1ubuntu3.2 500
500 http://tw.archive.ubuntu.com/ubuntu focal-updates/main amd64
Packages
500 http://security.ubuntu.com/ubuntu focal-security/main amd64
Packages
100 /var/lib/dpkg/status
1:13.99.1-1ubuntu3 500
500 http://tw.archive.ubuntu.com/ubuntu focal/main amd64 Packages
Expect result:
module-alsa-card loads successfully, 'pacmd info' shows the recognized sink
device.
Actual result:
'pacmd info' shows "Dummy Output", and failed to load module-alsa-card.
1 sink(s) available.
* index: 0
name: <auto_null>
driver: <module-null-sink.c>
flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: IDLE
suspend cause: (none)
priority: 1000
volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100%
/ 0.00 dB
balance 0.00
base volume: 65536 / 100% / 0.00 dB
volume steps: 65537
muted: no
current latency: 3.51 ms
max request: 6 KiB
max rewind: 6 KiB
monitor source: 0
sample spec: s16le 2ch 44100Hz
channel map: front-left,front-right
Stereo
used by: 0
linked by: 1
configured latency: 40.00 ms; range is 0.50 .. 2000.00 ms
module: 14
properties:
device.description = "Dummy Output"
device.class = "abstract"
device.icon_name = "audio-card"
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D2',
'/dev/snd/pcmC0D5p', '/dev/snd/pcmC0D4p', '/dev/snd/pcmC0D3p',
'/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c',
'/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-16 (33 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200415.2)
Package: pulseaudio 1:13.99.1-1ubuntu3.2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.6.0-1010.10-oem 5.6.8
Tags: focal
Uname: Linux 5.6.0-1010-oem x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.0:bd08/15/2019:svnDellInc.:pnInspiron3790:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3790
dmi.product.sku: 096B
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kchsieh 1497 F.... pulseaudio
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-16 (33 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200415.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0c45:671e Microdia Integrated_Webcam_HD
Bus 001 Device 003: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 3790
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1010-oem
root=UUID=265793ff-5abd-43bc-8a0a-7bbfa14e31c9 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.6.0-1010.10-oem 5.6.8
RelatedPackageVersions:
linux-restricted-modules-5.6.0-1010-oem N/A
linux-backports-modules-5.6.0-1010-oem N/A
linux-firmware 1.187
Tags: focal
Uname: Linux 5.6.0-1010-oem x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.0:bd08/15/2019:svnDellInc.:pnInspiron3790:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3790
dmi.product.sku: 096B
dmi.sys.vendor: Dell Inc.
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