*** This bug is a duplicate of bug 1872001 ***
https://bugs.launchpad.net/bugs/1872001
Like Egbert, upgrading to the lastest stable 5.4 kernel version
(5.4.41-050441-generic in my case) resolved the issue. I have been using
PHPStorm (v 2020.1) for a week and didn't experience any freeze since
then.
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https://bugs.launchpad.net/bugs/1871867
Title:
i915: GPU HANG: ecode 9:0:0x00000000, hang on rcs0
Status in linux package in Ubuntu:
Confirmed
Bug description:
I just installed Kubuntu 19.10 on my brand new Dell XPS 15 7590
laptop.
The display freezes quite regularly for a couple of seconds. In that
period, the mouse pointer does move, but nothing else happens: I
cannot interact, move windows, scroll, type or whatever. Afterwards
the system becomes responsive again. In the kernel log I see messages
like:
[ 2110.867998] i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0
[ 2110.869007] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 2120.523573] iwlwifi 0000:3b:00.0: Unhandled alg: 0x71b
[ 2146.443128] iwlwifi 0000:3b:00.0: Unhandled alg: 0x71b
[ 2173.551329] iwlwifi 0000:3b:00.0: Unhandled alg: 0x71b
[ 2204.008717] iwlwifi 0000:3b:00.0: Unhandled alg: 0x71b
[ 4404.960469] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 6020.935285] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
I found that this problem occurs significantly more frequent when I'm using
Jetbrains IntelliJ IDE, but I did experience it in several other occassions as
well.
I found similar reports both in UBuntu as other places that seem to be
related:
https://bugs.launchpad.net/ubuntu/+source/linux-signed-5.4/+bug/1863087
https://bugs.freedesktop.org/show_bug.cgi?id=111805
https://bugs.archlinux.org/task/64725
https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1862865
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861395
The ones on Launchpad are marked as invalid for Eoan and only apply
for Focal.
The XPS 7590 has a Intel chip and nvidia chip, I'm experiencing the
problem both with and without the nvidia driver loaded. I ran apport
when it wasn't loaded to make sure the kernel isn't tainted with it.
Based on the feedback I see that this may be fixed in the most recent
releases of kernel 5.4 (>= 5.4.0-17) but I don't see a proper way to
install this in Eoan.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-47-generic 5.3.0-47.39
ProcVersionSignature: Ubuntu 5.3.0-47.39-generic 5.3.18
Uname: Linux 5.3.0-47-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: evdwal 1280 F.... pulseaudio
CurrentDesktop: KDE
Date: Thu Apr 9 17:25:04 2020
InstallationDate: Installed on 2020-04-06 (2 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Dell Inc. XPS 15 7590
ProcFB: 0 i915drmfb
ProcKernelCmdLine: \\vmlinuz-5.3.0-47-generic root=/dev/mapper/vgkubuntu-root
ro quiet splash net.ifnames=0 biosdevname=0 vt.handoff=7
initrd=\initrd.img-5.3.0-47-generic
RelatedPackageVersions:
linux-restricted-modules-5.3.0-47-generic N/A
linux-backports-modules-5.3.0-47-generic N/A
linux-firmware 1.183.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0VYV0G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.0:bd12/25/2019:svnDellInc.:pnXPS157590:pvr:rvnDellInc.:rn0VYV0G:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.
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