Please stop Sophos Antivirus while upgrading/installing kernel related
packages:
$ sudo systemctl stop sav-protect.service
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1883976
Title:
package linux-modules-extra-5.4.0-37-generic (not installed) failed to
install/upgrade: impossible de créer le fichier « /var/lib/dpkg/info
/linux-modules-extra-5.4.0-37-generic.list-new »: Opération non
permise
Status in linux package in Ubuntu:
Incomplete
Bug description:
sudden error
ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: linux-modules-extra-5.4.0-37-generic (not installed)
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: vincent 1212 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Wed Jun 10 18:15:20 2020
ErrorMessage: impossible de créer le fichier «
/var/lib/dpkg/info/linux-modules-extra-5.4.0-37-generic.list-new »: Opération
non permise
InstallationDate: Installed on 2019-06-21 (362 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: HP HP EliteBook 840 G5
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-33-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal,
3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions: grub-pc 2.04-1ubuntu26
SourcePackage: linux
Title: package linux-modules-extra-5.4.0-37-generic (not installed) failed to
install/upgrade: impossible de créer le fichier «
/var/lib/dpkg/info/linux-modules-extra-5.4.0-37-generic.list-new »: Opération
non permise
UpgradeStatus: Upgraded to focal on 2020-04-29 (48 days ago)
dmi.bios.date: 01/03/2019
dmi.bios.vendor: HP
dmi.bios.version: Q78 Ver. 01.06.00
dmi.board.name: 83B2
dmi.board.vendor: HP
dmi.board.version: KBC Version 04.57.00
dmi.chassis.asset.tag: 5CG91409QS
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias:
dmi:bvnHP:bvrQ78Ver.01.06.00:bd01/03/2019:svnHP:pnHPEliteBook840G5:pvr:rvnHP:rn83B2:rvrKBCVersion04.57.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 840 G5
dmi.product.sku: 2FA68AV
dmi.sys.vendor: HP
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