[ 2786.224] (II) config/udev: Adding input device HTIX5288:00 0911:5288 Touchpad (/dev/input/event5) [ 2786.224] (**) HTIX5288:00 0911:5288 Touchpad: Applying InputClass "libinput touchpad catchall" [ 2786.224] (**) HTIX5288:00 0911:5288 Touchpad: Applying InputClass "touchpad catchall" [ 2786.224] (**) HTIX5288:00 0911:5288 Touchpad: Applying InputClass "Default clickpad buttons" [ 2786.224] (II) LoadModule: "synaptics" [ 2786.224] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so [ 2786.225] (II) Module synaptics: vendor="X.Org Foundation" [ 2786.225] compiled for 1.20.8, module version = 1.9.1 [ 2786.225] Module class: X.Org XInput Driver [ 2786.225] ABI class: X.Org XInput driver, version 24.1 [ 2786.225] (II) Using input driver 'synaptics' for 'HTIX5288:00 0911:5288 Touchpad' [ 2786.226] (II) systemd-logind: got fd for /dev/input/event5 13:69 fd 31 paused 0 [ 2786.226] (**) HTIX5288:00 0911:5288 Touchpad: always reports core events [ 2786.226] (**) Option "Device" "/dev/input/event5" [ 2786.227] (II) synaptics: HTIX5288:00 0911:5288 Touchpad: found clickpad property [ 2786.227] (--) synaptics: HTIX5288:00 0911:5288 Touchpad: x-axis range 0 - 2628 (res 22) [ 2786.227] (--) synaptics: HTIX5288:00 0911:5288 Touchpad: y-axis range 0 - 1332 (res 21) [ 2786.227] (II) synaptics: HTIX5288:00 0911:5288 Touchpad: device does not report pressure, will use touch data. [ 2786.227] (II) synaptics: HTIX5288:00 0911:5288 Touchpad: device does not report finger width. [ 2786.227] (--) synaptics: HTIX5288:00 0911:5288 Touchpad: buttons: left double triple [ 2786.227] (--) synaptics: HTIX5288:00 0911:5288 Touchpad: Vendor 0x911 Product 0x5288 [ 2786.227] (--) synaptics: HTIX5288:00 0911:5288 Touchpad: invalid pressure range. defaulting to 0 - 255 [ 2786.227] (--) synaptics: HTIX5288:00 0911:5288 Touchpad: invalid finger width range. defaulting to 0 - 15 [ 2786.227] (**) Option "SoftButtonAreas" "50% 0 82% 0 0 0 0 0" [ 2786.227] (--) synaptics: HTIX5288:00 0911:5288 Touchpad: touchpad found [ 2786.227] (**) HTIX5288:00 0911:5288 Touchpad: always reports core events [ 2786.227] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:17.3/i2c_designware.7/i2c-8/i2c-HTIX5288:00/0018:0911:5288.0001/input/input10/event5" [ 2786.227] (II) XINPUT: Adding extended input device "HTIX5288:00 0911:5288 Touchpad" (type: TOUCHPAD, id 10) [ 2786.227] (**) synaptics: HTIX5288:00 0911:5288 Touchpad: (accel) MinSpeed is now constant deceleration 2.5 [ 2786.227] (**) synaptics: HTIX5288:00 0911:5288 Touchpad: (accel) MaxSpeed is now 1.75 [ 2786.227] (**) synaptics: HTIX5288:00 0911:5288 Touchpad: (accel) AccelFactor is now 0.068 [ 2786.227] (**) HTIX5288:00 0911:5288 Touchpad: (accel) keeping acceleration scheme 1 [ 2786.227] (**) HTIX5288:00 0911:5288 Touchpad: (accel) acceleration profile 1 [ 2786.227] (**) HTIX5288:00 0911:5288 Touchpad: (accel) acceleration factor: 2.000 [ 2786.227] (**) HTIX5288:00 0911:5288 Touchpad: (accel) acceleration threshold: 4 [ 2786.228] (--) synaptics: HTIX5288:00 0911:5288 Touchpad: touchpad found [ 2786.229] (II) config/udev: Adding input device HTIX5288:00 0911:5288 Touchpad (/dev/input/mouse0) [ 2786.229] (**) HTIX5288:00 0911:5288 Touchpad: Ignoring device from InputClass "touchpad ignore duplicates"
So it seems to me that these logs were captured when touchpad is working. Could you redo `sudo apport-collect 1884288` when touchpad is dead? This also duplicates bug 1809586, which has expired, so let's continue investigation here. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: [LapBook Pro] Touchpad sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
