This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1887564
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1887564
Title:
Laptop XPS13 can't sleep Ubuntu 16.04.6 LTS when USB3 device is/was
attached.
Status in linux package in Ubuntu:
Incomplete
Bug description:
(Ubuntu 4.4.0-185.215-generic 4.4.224)
If I plug a USB3 device on the USB3 port then I can't send the laptop to
sleep. (this happens with audio interface UMC404HD and Gbit Ethernet Adapter
Trendnet)
Instead it cancels the sleep process:
Jul 13 10:24:22 xps kernel: [318785.373269] video LNXVIDEO:00: Restoring
backlight state
Jul 13 10:24:24 xps kernel: [318785.375145] PM: Syncing filesystems ... done.
Jul 13 10:24:24 xps kernel: [318785.424201] PM: Preparing system for sleep
(freeze)
Jul 13 10:24:24 xps kernel: [318785.424337] Freezing user space processes ...
(elapsed 0.001 seconds) done.
Jul 13 10:24:24 xps kernel: [318785.426132] Freezing remaining freezable
tasks ... (elapsed 0.037 seconds) done.
Jul 13 10:24:24 xps kernel: [318785.463699] PM: Suspending system (freeze)
Jul 13 10:24:24 xps kernel: [318785.463701] Suspending console(s) (use
no_console_suspend to debug)
Jul 13 10:24:24 xps kernel: [318785.463921] sd 0:0:0:0: [sda] Synchronizing
SCSI cache
Jul 13 10:24:24 xps kernel: [318785.463971] sd 0:0:0:0: [sda] Stopping disk
Jul 13 10:24:24 xps kernel: [318786.150701] dpm_run_callback():
usb_dev_suspend+0x0/0x20 returns -16
Jul 13 10:24:24 xps kernel: [318786.150716] PM: Device usb4 failed to suspend
async: error -16
Jul 13 10:24:24 xps kernel: [318786.150831] PM: Some devices failed to
suspend, or early wake event detected
Jul 13 10:24:24 xps kernel: [318786.166836] sd 0:0:0:0: [sda] Starting disk
Jul 13 10:24:24 xps kernel: [318786.254775] rtc_cmos 00:01: System wakeup
disabled by ACPI
Jul 13 10:24:24 xps kernel: [318786.490641] ata1: SATA link up 6.0 Gbps
(SStatus 133 SControl 300)
Jul 13 10:24:24 xps kernel: [318786.513275] ata1.00: configured for UDMA/133
Jul 13 10:24:24 xps kernel: [318786.942366] PM: resume of devices complete
after 791.556 msecs
Jul 13 10:24:24 xps kernel: [318786.942703] PM: Finishing wakeup.
Jul 13 10:24:24 xps kernel: [318786.942706] Restarting tasks ... done.
Jul 13 10:24:24 xps systemd[1]: systemd-suspend.service: Main process exited,
code=exited, status=1/FAILURE
Jul 13 10:24:24 xps kernel: [318786.967694] video LNXVIDEO:00: Restoring
backlight state
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1887564/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
