All the necessary logs should be in the attached sosreport, if not, I
can ask them to also run apport-collect, but that seemed unnecessary.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Changed in: linux (Ubuntu Focal)
Status: Incomplete => Confirmed
** Summary changed:
- 5.4 is not identifying all ports on Intex x710-TM4 10GbE controller
+ 5.4 is not identifying all ports on Intel x710-TM4 10GbE controller
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https://bugs.launchpad.net/bugs/1887703
Title:
5.4 is not identifying all ports on Intel x710-TM4 10GbE controller
Status in linux package in Ubuntu:
Confirmed
Status in linux source package in Focal:
Confirmed
Bug description:
The Intel x710-TM4 is one of the latest 10GbE controllers from intel
using the i40e driver. This particular 4 port comes in a 2x2
arrangement: 2x SFP+ and 2x RJ-45. This car is enabled in 5.4 via the
inbox version of the i40e driver, and hwinfo does show both sides of
the card:
625: PCI 3300.2: 0200 Ethernet controller
[Created at pci.386]
Unique ID: rz7Q.2osif2+gzUA
Parent ID: dkRe.4r+z9AQbRI0
SysFS ID: /devices/pci0000:32/0000:32:00.0/0000:33:00.2
SysFS BusID: 0000:33:00.2
Hardware Class: network
Device Name: "Intel Ethernet X710-TM4 #3"
Model: "Intel Ethernet Controller X710 for 10 Gigabit SFP+"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x104e "Ethernet Controller X710 for 10 Gigabit SFP+"
SubVendor: pci 0x15d9 "Super Micro Computer Inc"
SubDevice: pci 0x0000
Revision: 0x02
Driver: "i40e"
Driver Modules: "i40e"
Device File: eno3
Memory Range: 0xa7000000-0xa7ffffff (ro,non-prefetchable)
Memory Range: 0xaa808000-0xaa80ffff (ro,non-prefetchable)
Memory Range: 0xa4500000-0xa457ffff (ro,non-prefetchable,disabled)
IRQ: 60 (no events)
HW Address: 3c:ec:ef:3f:b2:16
Permanent HW Address: 3c:ec:ef:3f:b2:16
Link detected: yes
Module Alias: "pci:v00008086d0000104Esv000015D9sd00000000bc02sc00i00"
Driver Info #0:
Driver Status: i40e is active
Driver Activation Cmd: "modprobe i40e"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #794 (PCI bridge)
625: PCI 3300.2: 0200 Ethernet controller
[Created at pci.386]
Unique ID: rz7Q.2osif2+gzUA
Parent ID: dkRe.4r+z9AQbRI0
SysFS ID: /devices/pci0000:32/0000:32:00.0/0000:33:00.2
SysFS BusID: 0000:33:00.2
Hardware Class: network
Device Name: "Intel Ethernet X710-TM4 #3"
Model: "Intel Ethernet Controller X710 for 10 Gigabit SFP+"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x104e "Ethernet Controller X710 for 10 Gigabit SFP+"
SubVendor: pci 0x15d9 "Super Micro Computer Inc"
SubDevice: pci 0x0000
Revision: 0x02
Driver: "i40e"
Driver Modules: "i40e"
Device File: eno3
Memory Range: 0xa7000000-0xa7ffffff (ro,non-prefetchable)
Memory Range: 0xaa808000-0xaa80ffff (ro,non-prefetchable)
Memory Range: 0xa4500000-0xa457ffff (ro,non-prefetchable,disabled)
IRQ: 60 (no events)
HW Address: 3c:ec:ef:3f:b2:16
Permanent HW Address: 3c:ec:ef:3f:b2:16
Link detected: yes
Module Alias: "pci:v00008086d0000104Esv000015D9sd00000000bc02sc00i00"
Driver Info #0:
Driver Status: i40e is active
Driver Activation Cmd: "modprobe i40e"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #794 (PCI bridge)
However, Ubuntu does not see the copper ports... it will only
address/configure the two SFP+ ports.
This is currently blocking certification for one of our hardware
partners.
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