This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1887914

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1887914

Title:
  Partial freeze if booting with USB-C dock attached

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When booting my Lenovo E490 with the Lenovo Powered USB-C Travel Hub
  (a kind of dock) already attached, the machine crashes after entering
  password into the graphical login interface. More precisely the login
  does not complete (in a reasonable time frame) and I cannot switch to
  another virtual terminal. Some menus can be selected, but there is no
  action (e.g. reboot) and I have to do a hard shutdown (pressing the
  power button for 4 sec.). The log files show a kernel oops. When
  attaching the dock after login the system seems to work normally.

  I do have the latest displaylink drivers installed
  (www.displaylink.com).

  Attached is a log file snippet.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2019-03-25 (483 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  Package: mutter 3.36.3-0ubuntu0.20.04.1
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
  Tags:  focal
  Uname: Linux 5.4.0-40-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev remote sambashare sudo wireshark
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1887914/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to