apport information
** Tags added: apport-collected
** Description changed:
Since the kernel update to 5.3.0-26 it is not possible to use Ubuntu.
Keyboard and mouse (both connected via USB) are not working. It looks like
everything is frozen, but also ALT+PRINT REISUB is not working, so I guess the
new kernel version has problems with the USB system. If I choose in GRUB an
older kernel version (e.g. 5.0.0-37) everything is fine.
Same problem with kernel 5.3.0-28.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-37-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: KDE
Date: Sun Feb 16 05:14:11 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 5.2.34, 5.0.0-37-generic, x86_64: installed
virtualbox, 5.2.34, 5.3.0-26-generic, x86_64: installed
virtualbox, 5.2.34, 5.3.0-28-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics
Controller [8086:0412] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Xeon E3-1200 v3/4th
Gen Core Processor Integrated Graphics Controller [1462:7817]
InstallationDate: Installed on 2019-03-19 (333 days ago)
InstallationMedia: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
MachineType: MSI MS-7817
ProcEnviron:
LANGUAGE=de
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-37-generic
root=UUID=bd7aadf3-2ec3-43b1-a590-407076e37c31 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/26/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V4.1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-P33 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV4.1:bd04/26/2013:svnMSI:pnMS-7817:pvr1.0:rvnMSI:rnB85M-P33(MS-7817):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.2
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.17
+ Architecture: amd64
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-id',
'/dev/snd/controlC2', '/dev/snd/pcmC2D0c', '/dev/snd/by-path',
'/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D2c',
'/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC0',
'/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p',
'/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
+ DistroRelease: Ubuntu 18.04
+ EcryptfsInUse: Yes
+ InstallationDate: Installed on 2019-03-19 (541 days ago)
+ InstallationMedia: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
+ MachineType: MSI MS-7817
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=de_DE.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-47-generic
root=UUID=bd7aadf3-2ec3-43b1-a590-407076e37c31 ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.4.0-47.51~18.04.1-generic 5.4.55
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-47-generic N/A
+ linux-backports-modules-5.4.0-47-generic N/A
+ linux-firmware 1.173.19
+ RfKill:
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ Tags: bionic
+ Uname: Linux 5.4.0-47-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ dmi.bios.date: 04/26/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: V4.1
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: B85M-P33 (MS-7817)
+ dmi.board.vendor: MSI
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: MSI
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV4.1:bd04/26/2013:svnMSI:pnMS-7817:pvr1.0:rvnMSI:rnB85M-P33(MS-7817):rvr1.0:cvnMSI:ct3:cvr1.0:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: MS-7817
+ dmi.product.sku: To be filled by O.E.M.
+ dmi.product.version: 1.0
+ dmi.sys.vendor: MSI
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1863455/+attachment/5409692/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1863455
Title:
USB system (mouse and keybord) are not working since kernel update to
5.3.0-26 and 5.3.0-28
Status in linux package in Ubuntu:
Confirmed
Bug description:
Since the kernel update to 5.3.0-26 it is not possible to use Ubuntu.
Keyboard and mouse (both connected via USB) are not working. It looks like
everything is frozen, but also ALT+PRINT REISUB is not working, so I guess the
new kernel version has problems with the USB system. If I choose in GRUB an
older kernel version (e.g. 5.0.0-37) everything is fine.
Same problem with kernel 5.3.0-28.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-37-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: KDE
Date: Sun Feb 16 05:14:11 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 5.2.34, 5.0.0-37-generic, x86_64: installed
virtualbox, 5.2.34, 5.3.0-26-generic, x86_64: installed
virtualbox, 5.2.34, 5.3.0-28-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics
Controller [8086:0412] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Xeon E3-1200 v3/4th
Gen Core Processor Integrated Graphics Controller [1462:7817]
InstallationDate: Installed on 2019-03-19 (333 days ago)
InstallationMedia: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
MachineType: MSI MS-7817
ProcEnviron:
LANGUAGE=de
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-37-generic
root=UUID=bd7aadf3-2ec3-43b1-a590-407076e37c31 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/26/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V4.1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-P33 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV4.1:bd04/26/2013:svnMSI:pnMS-7817:pvr1.0:rvnMSI:rnB85M-P33(MS-7817):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.2
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-id',
'/dev/snd/controlC2', '/dev/snd/pcmC2D0c', '/dev/snd/by-path',
'/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D2c',
'/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC0',
'/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p',
'/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2019-03-19 (541 days ago)
InstallationMedia: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-47-generic
root=UUID=bd7aadf3-2ec3-43b1-a590-407076e37c31 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.4.0-47.51~18.04.1-generic 5.4.55
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.4.0-47-generic N/A
linux-backports-modules-5.4.0-47-generic N/A
linux-firmware 1.173.19
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: bionic
Uname: Linux 5.4.0-47-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 04/26/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V4.1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-P33 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV4.1:bd04/26/2013:svnMSI:pnMS-7817:pvr1.0:rvnMSI:rnB85M-P33(MS-7817):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MSI
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-id',
'/dev/snd/controlC2', '/dev/snd/pcmC2D0c', '/dev/snd/by-path',
'/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D2c',
'/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC0',
'/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p',
'/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2019-03-19 (541 days ago)
InstallationMedia: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-47-generic
root=UUID=bd7aadf3-2ec3-43b1-a590-407076e37c31 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.4.0-47.51~18.04.1-generic 5.4.55
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.4.0-47-generic N/A
linux-backports-modules-5.4.0-47-generic N/A
linux-firmware 1.173.19
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: bionic
Uname: Linux 5.4.0-47-generic x86_64
UnreportableReason: In diesem Bericht geht es um ein Paket, welches nicht
installiert ist.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: False
dmi.bios.date: 04/26/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V4.1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-P33 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV4.1:bd04/26/2013:svnMSI:pnMS-7817:pvr1.0:rvnMSI:rnB85M-P33(MS-7817):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MSI
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