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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1894338
Title:
[Dell Inspiron 7570][Samsung Earphones Tuned by AKG] Volume control
buttons don't work
Status in linux package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
Invalid
Bug description:
My earphones are the one coming with Samsung Galaxy S8 (here:
https://www.samsung.com/us/mobile/mobile-accessories/phones/samsung-
earphones-tuned-by-akg--gray-eo-ig955bsegus) and on my Ubuntu 18.04
(dual-boot with Windows 10, Secure Boot enabled)
Trying to set the volume from my earphones' controls doesn't work, no
modification on the volume, the sound bar on Ubuntu doesn't appear in
order to indicate volume change. I would like to change the master
volume, or whatever my common laptop controls do when I up/down the
volume controls on my earphones, like it happens on Windows 10. Why
does the erroneous behavior of being unable to set volume from my
earphones happen?
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7.10
ProcVersionSignature: Ubuntu 4.15.0-115.116-generic 4.15.18
Uname: Linux 4.15.0-115-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jason 3523 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 4 23:29:52 2020
InstallationDate: Installed on 2018-09-28 (706 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=el_GR.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/17/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.16.0
dmi.board.name: 02P5YY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.16.0:bd02/17/2020:svnDellInc.:pnInspiron7570:pvr:rvnDellInc.:rn02P5YY:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7570
dmi.sys.vendor: Dell Inc.
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