The result of my experiments using that testing kernel was: the headset
volume up/down button worked, but only when a manual keyboard volume
up/down stroke preceded. I speculate that this has got to do with some
auto-disabling of the internal laptop port after some time (probable,
because a very slight hissing sound when no sound is playing on system
stops after ~30sec of such a "no sound" on Windows too and then the same
required manual keyboard up/down stroke is required before the jack gets
"re-enabled" (I guess?) and receiving headset up/down volume controls
successfully). However, you may know better of such stuff.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1894338
Title:
[Dell Inspiron 7570][Samsung Earphones Tuned by AKG] Volume control
buttons don't work
Status in linux package in Ubuntu:
Confirmed
Status in pulseaudio package in Ubuntu:
Invalid
Bug description:
My earphones are the one coming with Samsung Galaxy S8 (here:
https://www.samsung.com/us/mobile/mobile-accessories/phones/samsung-
earphones-tuned-by-akg--gray-eo-ig955bsegus) and on my Ubuntu 18.04
(dual-boot with Windows 10, Secure Boot enabled)
Trying to set the volume from my earphones' controls doesn't work, no
modification on the volume, the sound bar on Ubuntu doesn't appear in
order to indicate volume change. I would like to change the master
volume, or whatever my common laptop controls do when I up/down the
volume controls on my earphones, like it happens on Windows 10. Why
does the erroneous behavior of being unable to set volume from my
earphones happen?
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7.10
ProcVersionSignature: Ubuntu 4.15.0-115.116-generic 4.15.18
Uname: Linux 4.15.0-115-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jason 3523 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 4 23:29:52 2020
InstallationDate: Installed on 2018-09-28 (706 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=el_GR.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/17/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.16.0
dmi.board.name: 02P5YY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.16.0:bd02/17/2020:svnDellInc.:pnInspiron7570:pvr:rvnDellInc.:rn02P5YY:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7570
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-09-28 (718 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
NonfreeKernelModules: snd_hda_codec_hdmi snd_hda_codec_realtek
snd_hda_codec_generic hid_multitouch wmi_bmof dell_wmi snd_hda_intel
snd_intel_dspcfg soundwire_intel soundwire_generic_allocation snd_soc_core
dell_laptop ledtrig_audio snd_compress soundwire_cadence soundwire_bus
dell_smbios snd_hda_codec dell_wmi_descriptor snd_hwdep dcdbas snd_hda_core
snd_pcm x86_pkg_temp_thermal intel_powerclamp iwlmvm snd_seq_midi
snd_seq_midi_event iwlwifi snd_rawmidi i915 snd_seq snd_seq_device i2c_algo_bit
snd_timer drm_kms_helper syscopyarea sysfillrect sysimgblt snd fb_sys_fops drm
int3403_thermal soundcore wmi intel_lpss_pci int3402_thermal
processor_thermal_device int3400_thermal int340x_thermal_zone
intel_soc_dts_iosf acpi_thermal_rel mei_me intel_lpss intel_pch_thermal
mfd_core mei efivarfs xhci_pci xhci_hcd i2c_hid
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=el_GR.UTF-8
SHELL=/bin/bash
Tags: bionic
Uname: Linux 5.9.0-rc3+ x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
_MarkForUpload: True
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