** Also affects: linux (Ubuntu Focal)
Importance: Undecided
Status: New
** Changed in: linux (Ubuntu Focal)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu Focal)
Status: New => Fix Committed
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https://bugs.launchpad.net/bugs/1875199
Title:
[NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Status in linux package in Ubuntu:
Incomplete
Status in linux source package in Focal:
Fix Committed
Bug description:
No sound output. Only a 'Dummy' audio output device is listed in the
Gnome Sound application.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rboerner 1205 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 26 12:12:49 2020
InstallationDate: Installed on 2020-04-25 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rboerner 1205 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2020
dmi.bios.vendor: Intel Corp.
dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
dmi.board.name: NUC8CCHB
dmi.board.vendor: Intel Corporation
dmi.board.version: K44767-502
dmi.chassis.type: 35
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
dmi.product.family: CH
dmi.product.name: NUC8CCHK
dmi.product.sku: BKNUC8CCHKR
dmi.product.version: K44798-502
dmi.sys.vendor: Intel(R) Client Systems
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rboerner 1215 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (6 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Intel(R) Client Systems NUC8CCHK
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic
root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
RelatedPackageVersions:
linux-restricted-modules-5.4.0-28-generic N/A
linux-backports-modules-5.4.0-28-generic N/A
linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/25/2020
dmi.bios.vendor: Intel Corp.
dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
dmi.board.name: NUC8CCHB
dmi.board.vendor: Intel Corporation
dmi.board.version: K44767-502
dmi.chassis.type: 35
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
dmi.product.family: CH
dmi.product.name: NUC8CCHK
dmi.product.sku: BKNUC8CCHKR
dmi.product.version: K44798-502
dmi.sys.vendor: Intel(R) Client Systems
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