[Kernel-packages] [Bug 1901779] [NEW] Wireless-AC 9560 not working after reboot

Konstanin Tue, 27 Oct 2020 15:01:23 -0700

Public bug reported:

Hello.


I had Laptop Dell Inspiron 7786 Ubuntu 5.8.0-25.26-generic 5.8.14

After turn down and start the system WiFi work normally. Kernel boot log:
iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
iwlwifi 0000:00:14.3: WRT: Overriding region id 0
iwlwifi 0000:00:14.3: WRT: Overriding region id 1
iwlwifi 0000:00:14.3: WRT: Overriding region id 2
iwlwifi 0000:00:14.3: WRT: Overriding region id 3
iwlwifi 0000:00:14.3: WRT: Overriding region id 4
iwlwifi 0000:00:14.3: WRT: Overriding region id 6
iwlwifi 0000:00:14.3: WRT: Overriding region id 8
iwlwifi 0000:00:14.3: WRT: Overriding region id 9
iwlwifi 0000:00:14.3: WRT: Overriding region id 10
iwlwifi 0000:00:14.3: WRT: Overriding region id 11
iwlwifi 0000:00:14.3: WRT: Overriding region id 15
iwlwifi 0000:00:14.3: WRT: Overriding region id 16
iwlwifi 0000:00:14.3: WRT: Overriding region id 18
iwlwifi 0000:00:14.3: WRT: Overriding region id 19
iwlwifi 0000:00:14.3: WRT: Overriding region id 20
iwlwifi 0000:00:14.3: WRT: Overriding region id 21
iwlwifi 0000:00:14.3: Found debug destination: EXTERNAL_DRAM
iwlwifi 0000:00:14.3: Found debug configuration: 0
iwlwifi 0000:00:14.3: loaded firmware version 46.8902351f.0 
9000-pu-b0-jf-b0-46.ucode op_mode iwlmvm
iwlwifi 0000:00:14.3: Direct firmware load for iwl-debug-yoyo.bin failed with 
error -2
iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9560, REV=0x318
iwlwifi 0000:00:14.3: base HW address: 18:1d:ea:7e:f4:4b
iwlwifi 0000:00:14.3 wlo1: renamed from wlan0

But if I reboot the system I got "No WiFi Adapter available" 
Kernel boot log (after reboot):
iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
iwlwifi 0000:00:14.3: WRT: Overriding region id 0
iwlwifi 0000:00:14.3: WRT: Overriding region id 1
iwlwifi 0000:00:14.3: WRT: Overriding region id 2
iwlwifi 0000:00:14.3: WRT: Overriding region id 3
iwlwifi 0000:00:14.3: WRT: Overriding region id 4
iwlwifi 0000:00:14.3: WRT: Overriding region id 6
iwlwifi 0000:00:14.3: WRT: Overriding region id 8
iwlwifi 0000:00:14.3: WRT: Overriding region id 9
iwlwifi 0000:00:14.3: WRT: Overriding region id 10
iwlwifi 0000:00:14.3: WRT: Overriding region id 11
iwlwifi 0000:00:14.3: WRT: Overriding region id 15
iwlwifi 0000:00:14.3: WRT: Overriding region id 16
iwlwifi 0000:00:14.3: WRT: Overriding region id 18
iwlwifi 0000:00:14.3: WRT: Overriding region id 19
iwlwifi 0000:00:14.3: WRT: Overriding region id 20
iwlwifi 0000:00:14.3: WRT: Overriding region id 21
iwlwifi 0000:00:14.3: Found debug destination: EXTERNAL_DRAM
iwlwifi 0000:00:14.3: Found debug configuration: 0
iwlwifi 0000:00:14.3: loaded firmware version 46.8902351f.0 
9000-pu-b0-jf-b0-46.ucode op_mode iwlmvm
iwlwifi 0000:00:14.3: Direct firmware load for iwl-debug-yoyo.bin failed with 
error -2
iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9560, REV=0x318
iwlwifi 0000:00:14.3: Microcode SW error detected. Restarting 0x0.
iwlwifi 0000:00:14.3: Not valid error log pointer 0x00000000 for Init uCode
iwlwifi 0000:00:14.3: Fseq Registers:
iwlwifi 0000:00:14.3: 0x57EBE7FA | FSEQ_ERROR_CODE
iwlwifi 0000:00:14.3: 0x00000000 | FSEQ_TOP_INIT_VERSION
iwlwifi 0000:00:14.3: 0x3DEFF6EE | FSEQ_CNVIO_INIT_VERSION
iwlwifi 0000:00:14.3: 0x0000A384 | FSEQ_OTP_VERSION
iwlwifi 0000:00:14.3: 0xAA22218C | FSEQ_TOP_CONTENT_VERSION
iwlwifi 0000:00:14.3: 0x31101204 | FSEQ_ALIVE_TOKEN
iwlwifi 0000:00:14.3: 0x7B5E8EE9 | FSEQ_CNVI_ID
iwlwifi 0000:00:14.3: 0x48382987 | FSEQ_CNVR_ID
iwlwifi 0000:00:14.3: 0x01000100 | CNVI_AUX_MISC_CHIP
iwlwifi 0000:00:14.3: 0x01300202 | CNVR_AUX_MISC_CHIP
iwlwifi 0000:00:14.3: 0x0000485B | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x3, CPU2 Status: 0x226c
iwlwifi 0000:00:14.3: Failed to start INIT ucode:  -5
iwlwifi 0000:00:14.3: Failed to run INIT ucode: -5

I try many cases from this reporting system but got no effect.

Can you help me with it?
Thank you in advance.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Incomplete

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https://bugs.launchpad.net/bugs/1901779

Title:
  Wireless-AC 9560 not working after reboot

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello.

  I had Laptop Dell Inspiron 7786 Ubuntu 5.8.0-25.26-generic 5.8.14

  After turn down and start the system WiFi work normally. Kernel boot log:
  iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
  iwlwifi 0000:00:14.3: WRT: Overriding region id 0
  iwlwifi 0000:00:14.3: WRT: Overriding region id 1
  iwlwifi 0000:00:14.3: WRT: Overriding region id 2
  iwlwifi 0000:00:14.3: WRT: Overriding region id 3
  iwlwifi 0000:00:14.3: WRT: Overriding region id 4
  iwlwifi 0000:00:14.3: WRT: Overriding region id 6
  iwlwifi 0000:00:14.3: WRT: Overriding region id 8
  iwlwifi 0000:00:14.3: WRT: Overriding region id 9
  iwlwifi 0000:00:14.3: WRT: Overriding region id 10
  iwlwifi 0000:00:14.3: WRT: Overriding region id 11
  iwlwifi 0000:00:14.3: WRT: Overriding region id 15
  iwlwifi 0000:00:14.3: WRT: Overriding region id 16
  iwlwifi 0000:00:14.3: WRT: Overriding region id 18
  iwlwifi 0000:00:14.3: WRT: Overriding region id 19
  iwlwifi 0000:00:14.3: WRT: Overriding region id 20
  iwlwifi 0000:00:14.3: WRT: Overriding region id 21
  iwlwifi 0000:00:14.3: Found debug destination: EXTERNAL_DRAM
  iwlwifi 0000:00:14.3: Found debug configuration: 0
  iwlwifi 0000:00:14.3: loaded firmware version 46.8902351f.0 
9000-pu-b0-jf-b0-46.ucode op_mode iwlmvm
  iwlwifi 0000:00:14.3: Direct firmware load for iwl-debug-yoyo.bin failed with 
error -2
  iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9560, REV=0x318
  iwlwifi 0000:00:14.3: base HW address: 18:1d:ea:7e:f4:4b
  iwlwifi 0000:00:14.3 wlo1: renamed from wlan0

  But if I reboot the system I got "No WiFi Adapter available" 
  Kernel boot log (after reboot):
  iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
  iwlwifi 0000:00:14.3: WRT: Overriding region id 0
  iwlwifi 0000:00:14.3: WRT: Overriding region id 1
  iwlwifi 0000:00:14.3: WRT: Overriding region id 2
  iwlwifi 0000:00:14.3: WRT: Overriding region id 3
  iwlwifi 0000:00:14.3: WRT: Overriding region id 4
  iwlwifi 0000:00:14.3: WRT: Overriding region id 6
  iwlwifi 0000:00:14.3: WRT: Overriding region id 8
  iwlwifi 0000:00:14.3: WRT: Overriding region id 9
  iwlwifi 0000:00:14.3: WRT: Overriding region id 10
  iwlwifi 0000:00:14.3: WRT: Overriding region id 11
  iwlwifi 0000:00:14.3: WRT: Overriding region id 15
  iwlwifi 0000:00:14.3: WRT: Overriding region id 16
  iwlwifi 0000:00:14.3: WRT: Overriding region id 18
  iwlwifi 0000:00:14.3: WRT: Overriding region id 19
  iwlwifi 0000:00:14.3: WRT: Overriding region id 20
  iwlwifi 0000:00:14.3: WRT: Overriding region id 21
  iwlwifi 0000:00:14.3: Found debug destination: EXTERNAL_DRAM
  iwlwifi 0000:00:14.3: Found debug configuration: 0
  iwlwifi 0000:00:14.3: loaded firmware version 46.8902351f.0 
9000-pu-b0-jf-b0-46.ucode op_mode iwlmvm
  iwlwifi 0000:00:14.3: Direct firmware load for iwl-debug-yoyo.bin failed with 
error -2
  iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9560, REV=0x318
  iwlwifi 0000:00:14.3: Microcode SW error detected. Restarting 0x0.
  iwlwifi 0000:00:14.3: Not valid error log pointer 0x00000000 for Init uCode
  iwlwifi 0000:00:14.3: Fseq Registers:
  iwlwifi 0000:00:14.3: 0x57EBE7FA | FSEQ_ERROR_CODE
  iwlwifi 0000:00:14.3: 0x00000000 | FSEQ_TOP_INIT_VERSION
  iwlwifi 0000:00:14.3: 0x3DEFF6EE | FSEQ_CNVIO_INIT_VERSION
  iwlwifi 0000:00:14.3: 0x0000A384 | FSEQ_OTP_VERSION
  iwlwifi 0000:00:14.3: 0xAA22218C | FSEQ_TOP_CONTENT_VERSION
  iwlwifi 0000:00:14.3: 0x31101204 | FSEQ_ALIVE_TOKEN
  iwlwifi 0000:00:14.3: 0x7B5E8EE9 | FSEQ_CNVI_ID
  iwlwifi 0000:00:14.3: 0x48382987 | FSEQ_CNVR_ID
  iwlwifi 0000:00:14.3: 0x01000100 | CNVI_AUX_MISC_CHIP
  iwlwifi 0000:00:14.3: 0x01300202 | CNVR_AUX_MISC_CHIP
  iwlwifi 0000:00:14.3: 0x0000485B | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
  iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
  iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x3, CPU2 Status: 0x226c
  iwlwifi 0000:00:14.3: Failed to start INIT ucode:  -5
  iwlwifi 0000:00:14.3: Failed to run INIT ucode: -5

  I try many cases from this reporting system but got no effect.

  Can you help me with it?
  Thank you in advance.

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[Kernel-packages] [Bug 1901779] [NEW] Wireless-AC 9560 not working after reboot

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