apport information ** Description changed:
I'm running 20.04 and got the alert there was a FW update pending, so I ran it but it's failing: ➜ sudo fwupdmgr update --force -y Upgrade available for Thunderbolt controller in Dell dock from 40.00 to 43.00 Downloading 43.00 for Thunderbolt controller in Dell dock... Decompressing… [***************************************] Authenticating… [***************************************] Updating Thunderbolt controller in Dell dock… ] Writing… [***************************************] could not start thunderbolt device upgrade: could not write to 'nvm_authenticate': Input/output error I have also logged this against upstream fwupd, but haven't got anywhere as yet (good for reference though): https://github.com/fwupd/fwupd/issues/2689 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-16 (182 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.8.0-33.36~20.04.1-generic 5.8.17 Tags: third-party-packages focal Uname: Linux 5.8.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd microk8s plugdev sambashare sudo _MarkForUpload: True mtime.conffile..etc.fwupd.daemon.conf: 2020-12-15T09:26:17.669606 mtime.conffile..etc.fwupd.remotes.d.lvfs-testing.conf: 2020-12-15T09:24:32.782612 mtime.conffile..etc.fwupd.remotes.d.lvfs.conf: 2020-12-15T09:24:32.842613 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.14 + Architecture: amd64 + CasperMD5CheckResult: skip + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-06-16 (184 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + MachineType: Dell Inc. XPS 13 9370 + NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/BOOT/ubuntu_0o0ikv@/vmlinuz-5.8.0-33-generic root=ZFS=rpool/ROOT/ubuntu_0o0ikv ro quiet splash thunderbolt.dyndbg + ProcVersionSignature: Ubuntu 5.8.0-33.36~20.04.1-generic 5.8.17 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-5.8.0-33-generic N/A + linux-backports-modules-5.8.0-33-generic N/A + linux-firmware 1.187.6 + Tags: focal + Uname: Linux 5.8.0-33-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: N/A + _MarkForUpload: True + dmi.bios.date: 07/08/2020 + dmi.bios.release: 1.13 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.13.1 + dmi.board.name: 0F6P3V + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd07/08/2020:br1.13:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 13 9370 + dmi.product.sku: 07E6 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1908322/+attachment/5444970/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908322 Title: Dell WD19 upgrade issue Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Bug description: I'm running 20.04 and got the alert there was a FW update pending, so I ran it but it's failing: ➜ sudo fwupdmgr update --force -y Upgrade available for Thunderbolt controller in Dell dock from 40.00 to 43.00 Downloading 43.00 for Thunderbolt controller in Dell dock... Decompressing… [***************************************] Authenticating… [***************************************] Updating Thunderbolt controller in Dell dock… ] Writing… [***************************************] could not start thunderbolt device upgrade: could not write to 'nvm_authenticate': Input/output error I have also logged this against upstream fwupd, but haven't got anywhere as yet (good for reference though): https://github.com/fwupd/fwupd/issues/2689 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-16 (182 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.8.0-33.36~20.04.1-generic 5.8.17 Tags: third-party-packages focal Uname: Linux 5.8.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd microk8s plugdev sambashare sudo _MarkForUpload: True mtime.conffile..etc.fwupd.daemon.conf: 2020-12-15T09:26:17.669606 mtime.conffile..etc.fwupd.remotes.d.lvfs-testing.conf: 2020-12-15T09:24:32.782612 mtime.conffile..etc.fwupd.remotes.d.lvfs.conf: 2020-12-15T09:24:32.842613 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-16 (184 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Dell Inc. XPS 13 9370 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/BOOT/ubuntu_0o0ikv@/vmlinuz-5.8.0-33-generic root=ZFS=rpool/ROOT/ubuntu_0o0ikv ro quiet splash thunderbolt.dyndbg ProcVersionSignature: Ubuntu 5.8.0-33.36~20.04.1-generic 5.8.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.8.0-33-generic N/A linux-backports-modules-5.8.0-33-generic N/A linux-firmware 1.187.6 Tags: focal Uname: Linux 5.8.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 07/08/2020 dmi.bios.release: 1.13 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0F6P3V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd07/08/2020:br1.13:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.product.sku: 07E6 dmi.sys.vendor: Dell Inc. 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