apport information
** Attachment added: "acpidump.txt"
https://bugs.launchpad.net/bugs/1908813/+attachment/5445291/+files/acpidump.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1908813
Title:
No sound with almost all kernels except 5.4.0.42
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hi,
I have laptop asus rog g512lv, i wanted to install ubuntu alongside Windows
10.
I am facing problem with sound, as I found no sound with all the
Kernel i have tested .
Sound is only working with default kernel 5.4.0.42 and after kernel
update , sound does not work at all. I have to forcefully use
particular kernel in order to continue my sound working.
Even during the installer , sound does not work if tge default kerner is not
5.4.0.42.
Ki dly suggest on this problem
My Laptop Configuration. Are below:16GB RAM, I7 10TH GEN PROCESSOR,
NVIDEA 2060 GRAPHICS
MODEL ASUS ROG STRIX G512LV
THANKS IN ADVANCE
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sapubuntu 2554 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-11-19 (30 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device
Bus 001 Device 003: ID 8087:0026 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ROG Strix G512LV_G512LV
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
root=UUID=15e9459b-2f98-4b15-85c5-dcc6ff233f8a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.187.6
Tags: focal
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/13/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G512LV.310
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G512LV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrG512LV.310:bd07/13/2020:svnASUSTeKCOMPUTERINC.:pnROGStrixG512LV_G512LV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG512LV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ROG Strix
dmi.product.name: ROG Strix G512LV_G512LV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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