I experienced a similar issue twice during the last week with
Ubuntustudio running with kernel:
5.4.0-58-lowlatency #64-Ubuntu SMP PREEMPT Wed Dec 9 09:48:08 UTC 2020
x86_64 x86_64 x86_64 GNU/Linux
The system completely freezes and I have to press the reset button.
These are the journal entries:
Dez 29 15:05:55 marco-MS-7817 kernel: xhci_hcd 0000:00:14.0: xHCI host
controller not responding, assume dead
Dez 29 15:05:55 marco-MS-7817 kernel: xhci_hcd 0000:00:14.0: HC died; cleaning
up
Dez 29 15:05:55 marco-MS-7817 kernel: r8712u 3-1:1.0 wlx485b39ebba55: xmit_bh
=> driver_stopped or surprise_removed
Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODEEXT]: No
such device
Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODE]: No
such device
Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODEEXT]: No
such device
Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODE]: No
such device
Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODEEXT]: No
such device
Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWENCODE]: No
such device
Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCGIWMODE]: No such
device
Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWAP]: No such
device
Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: ioctl[SIOCSIWESSID]: No such
device
Dez 29 15:05:57 marco-MS-7817 wpa_supplicant[789]: Could not read interface
wlx485b39ebba55 flags: No such device
Dez 29 15:06:25 marco-MS-7817 kernel: xhci_hcd 0000:03:00.0: xHCI host
controller not responding, assume dead
Dez 29 15:06:25 marco-MS-7817 kernel: xhci_hcd 0000:03:00.0: HC died; cleaning
up
Dez 29 15:06:25 marco-MS-7817 kernel: blk_update_request: I/O error, dev sdb,
sector 0 op 0x1:(WRITE) flags 0x800 phys_seg 0 prio class 0
Dez 29 15:06:28 marco-MS-7817 kernel: Buffer I/O error on dev sdb1, logical
block 30441472, lost sync page write
Dez 29 15:06:28 marco-MS-7817 kernel: JBD2: Error -5 detected when updating
journal superblock for sdb1-8.
Dez 29 15:06:28 marco-MS-7817 kernel: Aborting journal on device sdb1-8.
Dez 29 15:06:28 marco-MS-7817 kernel: Buffer I/O error on dev sdb1, logical
block 30441472, lost sync page write
Dez 29 15:06:28 marco-MS-7817 kernel: JBD2: Error -5 detected when updating
journal superblock for sdb1-8.
Dez 29 15:06:28 marco-MS-7817 kernel: Buffer I/O error on dev sdc1, logical
block 7372800, lost sync page write
Dez 29 15:06:28 marco-MS-7817 kernel: JBD2: Error -5 detected when updating
journal superblock for sdc1-8.
Dez 29 15:06:28 marco-MS-7817 kernel: Aborting journal on device sdc1-8.
Dez 29 15:06:28 marco-MS-7817 kernel: Buffer I/O error on dev sdc1, logical
block 7372800, lost sync page write
Dez 29 15:06:28 marco-MS-7817 kernel: JBD2: Error -5 detected when updating
journal superblock for sdc1-8.
Dez 29 15:06:28 marco-MS-7817 kernel: Buffer I/O error on dev sdc1, logical
block 0, lost sync page write
Dez 29 15:06:28 marco-MS-7817 kernel: EXT4-fs (sdc1): I/O error while writing
superblock
The problems started when I connected a ASUS WLAN stick. I unplugged it
now and check if the problem persists.
My system:
System: Host: marco-MS-7817 Kernel: 5.4.0-58-lowlatency x86_64 bits: 64
Desktop: Xfce 4.14.2
Distro: Ubuntu 20.04.1 LTS (Focal Fossa)
Machine: Type: Desktop Mobo: MSI model: H81M-E34 (MS-7817) v: 3.0 serial:
<superuser/root required>
BIOS: American Megatrends v: 17.5 date: 03/30/2015
CPU: Topology: Quad Core model: Intel Core i5-4460 bits: 64 type: MCP L2
cache: 6144 KiB
Speed: 3200 MHz min/max: 800/3200 MHz Core speeds (MHz): 1: 3200 2:
3200 3: 3201 4: 3200
Graphics: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated
Graphics driver: i915 v: kernel
Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded:
fbdev,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 4600 (HSW GT2) v: 4.5
Mesa 20.0.8
Audio: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio
driver: snd_hda_intel
Device-2: BEHRINGER UMC204HD 192k type: USB driver: snd-usb-audio
Device-3: AKAI Professional M.I. type: USB driver:
hid-generic,snd-usb-audio,usbhid
Sound Server: ALSA v: k5.4.0-58-lowlatency
Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
driver: r8169
IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac:
d8:cb:8a:e8:e9:99
Drives: Local Storage: total: 523.08 GiB used: 176.46 GiB (33.7%)
ID-1: /dev/sda vendor: Samsung model: SSD 850 EVO 250GB size: 232.89
GiB
ID-2: /dev/sdb type: USB vendor: Samsung model: Portable SSD T5
size: 232.89 GiB
ID-3: /dev/sdc type: USB vendor: SanDisk model: Ultra size: 57.30
GiB
Partition: ID-1: / size: 36.41 GiB used: 14.49 GiB (39.8%) fs: ext4 dev:
/dev/sda1
ID-2: /home size: 184.23 GiB used: 85.61 GiB (46.5%) fs: ext4 dev:
/dev/sda6
ID-3: swap-1 size: 7.45 GiB used: 0 KiB (0.0%) fs: swap dev:
/dev/sda5
Sensors: System Temperatures: cpu: 30.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info: Processes: 235 Uptime: 30m Memory: 7.23 GiB used: 1.65 GiB (22.8%)
Shell: bash inxi: 3.0.38
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https://bugs.launchpad.net/bugs/1908894
Title:
USB controllers disconnects after random time
Status in linux package in Ubuntu:
Confirmed
Bug description:
Since I installed Ubuntu on my new convertible laptop, I got issues with the
USB. Just after boot my USB controller is working properly (I can connect usb
sticks, mices, and my internal camera works) and at some point long after it
suddenly stop working (mices suddenly stop moving even when used, webcam and
sticks no more detected).
This can happend few minuts after boot, or several days after.
Yet I have not been able to find what triggers the failure. It happends at
any time during normal usage of the computer, including during the usb usage.
more concrete infos:
after failure, I get
$ dmesg
[ 2671.894099] perf: interrupt took too long (2512 > 2500), lowering
kernel.perf_event_max_sample_rate to 79500
[ 3262.197917] xhci_hcd 0000:03:00.3: Mismatch between completed Set TR Deq
Ptr command & xHCI internal state.
[ 3262.197927] xhci_hcd 0000:03:00.3: ep deq seg = 000000008dafef36, deq ptr
= 000000005f96ce32
[ 3262.198052] xhci_hcd 0000:03:00.3: AMD-Vi: Event logged [IO_PAGE_FAULT
domain=0x000a address=0x0 flags=0x0000]
[ 3267.250397] xhci_hcd 0000:03:00.3: xHCI host not responding to stop
endpoint command.
[ 3267.250428] xhci_hcd 0000:03:00.3: xHCI host controller not responding,
assume dead
[ 3267.250463] xhci_hcd 0000:03:00.3: HC died; cleaning up
[ 3267.250499] usb 1-3: USB disconnect, device number 2
[ 3267.311251] usb 1-4: USB disconnect, device number 3
and lsusb doesn't show my devices anymore, even the newly inserted
ones
config: Asus Zenbook flip 14 UM462DA
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-58-generic 5.4.0-58.64
ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73
Uname: Linux 5.4.0-58-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jimy 1523 F.... pulseaudio
/dev/snd/controlC0: jimy 1523 F.... pulseaudio
/dev/snd/pcmC1D0p: jimy 1523 F...m pulseaudio
/dev/snd/timer: jimy 1523 f.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Mon Dec 21 11:51:08 2020
InstallationDate: Installed on 2020-07-28 (146 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 8087:0a2b Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook UX462DA
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic
root=UUID=ba0f4ac4-b614-4882-83d6-485690f9a61a ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-58-generic N/A
linux-backports-modules-5.4.0-58-generic N/A
linux-firmware 1.187.6
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/28/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX462DA.307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX462DA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX462DA.307:bd09/28/2020:svnASUSTeKCOMPUTERINC.:pnZenBookUX462DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX462DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
dmi.product.family: ZenBook Flip
dmi.product.name: ZenBook UX462DA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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