If your laptop has an nvme drive in it, the kernel in Ubuntu 16.04 may be too old to recognize it.
This is not something that will be fixed. There are two newer LTS releases of Ubuntu available if you need support for newer hardware in the installer. Regardless, hardware detection is a kernel function, not a ubiquity function, so reassigning to the correct package. ** Package changed: ubiquity (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911578 Title: Cannot install Ubuntu 16.04 Alongside Pre-Installed Windows 10 Status in linux package in Ubuntu: New Bug description: Hello. I am trying to install Ubuntu 16.04.4 LTS from USB (which has been used successfully in the past) alongside pre-installed Windows 10 on a new Acer Aspire TC-895-EB11 desktop. I expected that the install process would recognize the free partition created on the GPT disk, but it does not. I reviewed and followed the steps in this guide (https://askubuntu.com/questions/221835/how-do-i-install-ubuntu- alongside-a-pre-installed-windows-with-uefi) - no change. I disabled Secure Boot in the BIOS - no change. The drive & partitions do not appear to be recognized by Ubuntu. As recommended in the guide, I am submitting this bug report. Any assistance would be much appreciated! I only purchased this desktop to run Ubuntu, but would prefer to keep the Windows 10 partition usable in case I ever want to use it. Thanks! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911578/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp