Public bug reported:
Hello,
Computer : HP ENVY 17 - cg1002nf
Mic and touchpad don't work.
PLease find attached devices.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-65-generic 5.4.0-65.73
ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78
Uname: Linux 5.4.0-65-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: thomas 1821 F.... pulseaudio
/dev/snd/pcmC0D0c: thomas 1821 F...m pulseaudio
/dev/snd/pcmC0D0p: thomas 1821 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 11 21:46:08 2021
HibernationDevice: RESUME=UUID=3fa7cad1-a286-4084-bb84-8faf0702c04a
MachineType: HP HP ENVY Laptop 17-cg1xxx
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-65-generic
root=UUID=abc32720-406d-490c-8346-fc884780f9cc ro splash quiet vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-65-generic N/A
linux-backports-modules-5.4.0-65-generic N/A
linux-firmware 1.187.9
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2020
dmi.bios.vendor: Insyde
dmi.bios.version: F.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8822
dmi.board.vendor: HP
dmi.board.version: 49.30
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.07:bd11/26/2020:svnHP:pnHPENVYLaptop17-cg1xxx:pvrType1ProductConfigId:rvnHP:rn8822:rvr49.30:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY Laptop 17-cg1xxx
dmi.product.sku: 280M1EA#ABF
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug focal
** Attachment added: "Devices"
https://bugs.launchpad.net/bugs/1915451/+attachment/5462749/+files/devices
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https://bugs.launchpad.net/bugs/1915451
Title:
Touchpad and mic don't work
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hello,
Computer : HP ENVY 17 - cg1002nf
Mic and touchpad don't work.
PLease find attached devices.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-65-generic 5.4.0-65.73
ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78
Uname: Linux 5.4.0-65-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: thomas 1821 F.... pulseaudio
/dev/snd/pcmC0D0c: thomas 1821 F...m pulseaudio
/dev/snd/pcmC0D0p: thomas 1821 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 11 21:46:08 2021
HibernationDevice: RESUME=UUID=3fa7cad1-a286-4084-bb84-8faf0702c04a
MachineType: HP HP ENVY Laptop 17-cg1xxx
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-65-generic
root=UUID=abc32720-406d-490c-8346-fc884780f9cc ro splash quiet vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-65-generic N/A
linux-backports-modules-5.4.0-65-generic N/A
linux-firmware 1.187.9
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2020
dmi.bios.vendor: Insyde
dmi.bios.version: F.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8822
dmi.board.vendor: HP
dmi.board.version: 49.30
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.07:bd11/26/2020:svnHP:pnHPENVYLaptop17-cg1xxx:pvrType1ProductConfigId:rvnHP:rn8822:rvr49.30:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY Laptop 17-cg1xxx
dmi.product.sku: 280M1EA#ABF
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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