If you are still experiencing the problem in focal, please open a Terminal window and run this command:
apport-collect 1651500 That should send us the fresh information we need. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1651500 Title: [ASUS X441SA] [8086:2284] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: 1. Release of ubuntu Description: Ubuntu 16.04.1 LTS Release: 16.04 2. version of the package AlsaMixer v1.1.0 3. I expect to hear sound from speaker 4. I can not any sound from speaker ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30 Uname: Linux 4.4.0-53-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: hamda 1627 F.... pulseaudio CurrentDesktop: Unity Date: Tue Dec 20 22:51:08 2016 InstallationDate: Installed on 2016-12-15 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: hamda 1627 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [X441SA, Realtek ALC3236, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/08/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X441SA.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X441SA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX441SA.301:bd08/08/2016:svnASUSTeKCOMPUTERINC.:pnX441SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX441SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X441SA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1651500/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
