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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: groovy
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https://bugs.launchpad.net/bugs/1919065
Title:
bluetooth mouse and keyboard randomly disconnect after kernel upgrade
Status in linux package in Ubuntu:
Incomplete
Bug description:
Following kernel upgrade to 5.8.0-44, my bluetooth mouse and keyboard
disconnect randomly.
dmesg throws 'hid-generic 0005: unknown main item tag 0x0' for both
devices.
sample output:
[11746.377141] hid-generic 0005:AE24:8918.000C: unknown main item tag 0x0
[11746.377607] input: RAPOO BT3.0 KB Keyboard as
/devices/pci0000:00/0000:00:14.0/usb1/1-10/1-10:1.0/bluetooth/hci0/hci0:512/0005:AE24:8918.000C/input/input39
[11746.378323] input: RAPOO BT3.0 KB Consumer Control as
/devices/pci0000:00/0000:00:14.0/usb1/1-10/1-10:1.0/bluetooth/hci0/hci0:512/0005:AE24:8918.000C/input/input40
[11746.378698] input: RAPOO BT3.0 KB System Control as
/devices/pci0000:00/0000:00:14.0/usb1/1-10/1-10:1.0/bluetooth/hci0/hci0:512/0005:AE24:8918.000C/input/input41
[11746.379202] hid-generic 0005:AE24:8918.000C: input,hidraw3: BLUETOOTH HID
v0.01 Keyboard [RAPOO BT3.0 KB] on 60:f2:62:db:6b:1c
[13885.343398] hid-generic 0005:AE24:8618.000D: unknown main item tag 0x0
[13885.343571] input: RAPOO BT3.0 Mouse as
/devices/pci0000:00/0000:00:14.0/usb1/1-10/1-10:1.0/bluetooth/hci0/hci0:256/0005:AE24:8618.000D/input/input42
[13885.344114] hid-generic 0005:AE24:8618.000D: input,hidraw2: BLUETOOTH HID
v0.01 Mouse [RAPOO BT3.0 Mouse] on 60:f2:62:db:6b:1c
System specs:
System:
Kernel: 5.8.0-44-generic x86_64 bits: 64 compiler: N/A
Desktop: Cinnamon 4.8.6 wm: muffin dm: LightDM
Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal
Machine:
Type: Convertible System: Dell product: Inspiron 7591 2n1 v: N/A
serial: <filter> Chassis: type: 31 serial: <filter>
Mobo: Dell model: 0NNW5N v: A00 serial: <filter> UEFI: Dell v: 1.9.1
date: 11/05/2020
Battery:
ID-1: BAT0 charge: 51.4 Wh condition: 51.4/68.0 Wh (76%) volts: 8.4/7.6
model: SMP DELL C5GV285 serial: <filter> status: Full
Device-1: hid-0018:04F3:241E.0002-battery model: CUST0000:00 04F3:241E
serial: N/A charge: N/A status: N/A
CPU:
Topology: Quad Core model: Intel Core i7-10510U bits: 64 type: MT MCP
arch: Kaby Lake rev: C L2 cache: 8192 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 36799
Speed: 700 MHz min/max: 400/4900 MHz Core speeds (MHz): 1: 1510 2: 1891
3: 968 4: 1274 5: 1814 6: 2204 7: 993 8: 2042
Graphics:
Device-1: Intel UHD Graphics vendor: Dell driver: i915 v: kernel
bus ID: 00:02.0 chip ID: 8086:9b41
Device-2: NVIDIA GP108M [GeForce MX250] vendor: Dell driver: N/A
bus ID: 3c:00.0 chip ID: 10de:1d13
Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa
resolution: 1920x1080~60Hz, 1920x1080~60Hz
OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.2.6
direct render: Yes
Audio:
Device-1: Intel vendor: Dell driver: sof-audio-pci bus ID: 00:1f.3
chip ID: 8086:02c8
Sound Server: ALSA v: k5.8.0-44-generic
Network:
Device-1: Intel Wireless-AC 9462 driver: iwlwifi v: kernel port: 4000
bus ID: 00:14.3 chip ID: 8086:02f0
IF: wlp0s20f3 state: up mac: <filter>
IF-ID-1: gpd0 state: unknown speed: 10 Mbps duplex: full mac: N/A
Drives:
Local Storage: total: 476.94 GiB used: 450.44 GiB (94.4%)
ID-1: /dev/nvme0n1 model: CL1-3D512-Q11 NVMe SSSTC 512GB size: 476.94 GiB
speed: 31.6 Gb/s lanes: 4 serial: <filter>
Partition:
ID-1: / size: 287.37 GiB used: 225.19 GiB (78.4%) fs: ext4
dev: /dev/nvme0n1p6
Sensors:
System Temperatures: cpu: 47.0 C mobo: N/A
Fan Speeds (RPM): cpu: 0
Repos:
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
1: deb https://dl.bintray.com/celestia/releases-deb focal main
Active apt repos in: /etc/apt/sources.list.d/nordvpn.list
1: deb https://repo.nordvpn.com/deb/nordvpn/debian stable main
Active apt repos in:
/etc/apt/sources.list.d/official-package-repositories.list
1: deb https://mirror.aarnet.edu.au/pub/linuxmint-packages ulyssa main
upstream import backport
2: deb https://ubuntu.mirror.digitalpacific.com.au/archive focal main
restricted universe multiverse
3: deb https://ubuntu.mirror.digitalpacific.com.au/archive focal-updates
main restricted universe multiverse
4: deb https://ubuntu.mirror.digitalpacific.com.au/archive focal-backports
main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted
universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list
1: deb [arch=amd64] https://updates.signal.org/desktop/apt xenial main
Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
1: deb [arch=amd64] https://repo.skype.com/deb stable main
Active apt repos in: /etc/apt/sources.list.d/spotify.list
1: deb http://repository.spotify.com stable non-free
Active apt repos in: /etc/apt/sources.list.d/teams.list
1: deb [arch=amd64] https://packages.microsoft.com/repos/ms-teams stable
main
Info:
Processes: 297 Uptime: 4h 05m Memory: 15.43 GiB used: 2.70 GiB (17.5%)
Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 7/9
Shell: bash v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
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