Public bug reported:
Asus GX701LV
Realtek ALC294 (Intel HDA Audio)
Kubuntu 20.04 with kernel 5.4.0-70-generic or mainline 5.11.10-051110-generic
No sound from speakers. Sound from headphones, internal and headset mics
work fine.
I tried adding "options snd-hda-intel model=asus-zenbook" to
/etc/modprobe.d/alsa-base.conf, tried different kernel versions (e.g.,
5.4.0-42-generic, 5.10): no difference whatsoever.
Speakers work perfectly fine in Windows 10.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alex 2061 F.... pulseaudio
/dev/snd/controlC0: alex 2061 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-09-11 (199 days ago)
InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: ASUSTeK COMPUTER INC. ROG Zephyrus S17 GX701LV_GX701LV
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-70-generic
root=UUID=880e4973-b513-498a-80cb-6fc4d235a9d5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-70.78-generic 5.4.94
RelatedPackageVersions:
linux-restricted-modules-5.4.0-70-generic N/A
linux-backports-modules-5.4.0-70-generic N/A
linux-firmware 1.187.10
Tags: focal
Uname: Linux 5.4.0-70-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/09/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GX701LV.307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GX701LV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGX701LV.307:bd07/09/2020:svnASUSTeKCOMPUTERINC.:pnROGZephyrusS17GX701LV_GX701LV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX701LV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ROG Zephyrus S17
dmi.product.name: ROG Zephyrus S17 GX701LV_GX701LV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Incomplete
** Tags: apport-collected focal
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https://bugs.launchpad.net/bugs/1921717
Title:
Asus GX701LV | ALC294 | Speakers don't work on 20.04
Status in linux package in Ubuntu:
Incomplete
Bug description:
Asus GX701LV
Realtek ALC294 (Intel HDA Audio)
Kubuntu 20.04 with kernel 5.4.0-70-generic or mainline 5.11.10-051110-generic
No sound from speakers. Sound from headphones, internal and headset
mics work fine.
I tried adding "options snd-hda-intel model=asus-zenbook" to
/etc/modprobe.d/alsa-base.conf, tried different kernel versions (e.g.,
5.4.0-42-generic, 5.10): no difference whatsoever.
Speakers work perfectly fine in Windows 10.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alex 2061 F.... pulseaudio
/dev/snd/controlC0: alex 2061 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-09-11 (199 days ago)
InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
(20200731)
MachineType: ASUSTeK COMPUTER INC. ROG Zephyrus S17 GX701LV_GX701LV
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-70-generic
root=UUID=880e4973-b513-498a-80cb-6fc4d235a9d5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-70.78-generic 5.4.94
RelatedPackageVersions:
linux-restricted-modules-5.4.0-70-generic N/A
linux-backports-modules-5.4.0-70-generic N/A
linux-firmware 1.187.10
Tags: focal
Uname: Linux 5.4.0-70-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/09/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GX701LV.307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GX701LV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGX701LV.307:bd07/09/2020:svnASUSTeKCOMPUTERINC.:pnROGZephyrusS17GX701LV_GX701LV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX701LV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ROG Zephyrus S17
dmi.product.name: ROG Zephyrus S17 GX701LV_GX701LV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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