You have been subscribed to a public bug: I've been using Ubuntu 20.04 on a Dell XPS 15 9550. The laptop's touchpad had a hardware defect common to this model, so Dell sent a tech to replace it. The new touchpad looks identical to the original but the kernel doesn't correctly detect it. The device does work, but appears to the kernel as a "PS/2 Logitech Wheel Mouse," which prevents the use of features like two-finger scrolling (though the device does work), disabling tap to click, and palm detection.
A good summary of my troubleshooting steps are here: https://askubuntu.com/questions/1330555/touchpad-detected-as-ps-2-logitech-wheel-mouse-dell-xps-15-ubuntu-20-04 Importantly, I've tried a mainline kernel downloaded from Ubuntu (5.11.12 and a 5.12.0 release candidate, whereas the current version is a 5.8.0). I've also tried two bootable USB drives containing Ubuntu 20.04 and 21.04 (release candidate). Nothing has changed the device detection or behavior. The issue is identical in the default Ubuntu desktop and in Plasma. There are no touchpad settings in the UEFI BIOS. Per the touchpad detection instructions, I've attached the output of /proc/bus/input/devices, Xorg.0.log, and the `xinput --list` command. My suspicion is that Dell has ordered a brand new touchpad model for which there is no kernel driver; looking at the logs, the previous model was an elantech, but I'm not sure if the new one is as well. ** Affects: linux (Ubuntu) Importance: Undecided Status: New -- [Dell XPS 15 9500] New touchpad detected as "PS/2 Logitech Wheel Mouse" https://bugs.launchpad.net/bugs/1923515 You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
