Hi Alex: I did steps 1 and 2 already.
Step 3, I get the following error: could not find (Actual message is in French) Could you check if this has been uploaded to the database? Best Regards, Steve On Wed, Jul 14, 2021 at 10:01 AM Alex Tu <1932...@bugs.launchpad.net> wrote: > sorry for confusing, let me break down the steps: > 1. # Add PPA from > https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1933415/comments/2 > $ sudo add-apt-repository ppa:vicamo/linux-firmware-staging > > 2. # to get linux-firmware from Vicamo's PPA > $ sudo apt-get install linux-firmware > > 3. # to install OEM 5.13 > $ sudo apt-get install linux-image-oem-20.04c > > 4. # reboot, and make sure you are running under oem kernel 5.13 > $ uanme -r > 5.13.0-1007-oem > > 5. # check if the target firmware `-63` loaded > $ dmesg | grep iwlwifi > iwlwifi 0000:00:14.3: loaded firmware version 63.c04f3485.0 > QuZ-a0-hr-b0-63.ucode op_mode iwlmvm > > 6. # check if the wifi issue can still be reproduced. > - if it is there, please also attach the dmesg here. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1932548 > > Title: > [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on > wireless [8086:a0f0] > > Status in Linux Firmware: > New > Status in OEM Priority Project: > Confirmed > Status in linux-oem-5.10 package in Ubuntu: > New > > Bug description: > Whenever I am using a wireless connection, the image freezes roughly > every two minutes. Sometimes, email cannot be retrieved / computer > complains the connection was momentarily lost. > > - If I am on a wire, this problem does NOT occur. > - This problems occurs on wireless independent of the platform used > (behavior seen in both Google Hangout and Zoom) > - This problem does NOT occur on Windows. I did a meeting where both my > Linux and Windows machines were connected to the same meeting and using the > same wifi router, and while the performance on Windows was flawless, > unfortunately it was not so on the Ubuntu box. So I don't think my wifi > router or network is to blame. > - As far as I can recall, the problem used not to be there 2 weeks ago. > So it may have been introduced by a recent update. > - As communicated before, I am on a certified machine from Dell, > recently purchased with Ubuntu already on board from factory (I assume the > logs there were sent to you would contain the information). > - I tried to generate a log on the wireless, but the process did not let > me do this very easily. I am more than happy to send you additional > information - but please let me know which package you want me to spy upon > exactly, as I am not sure what would be helpful in this matter. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35 > Uname: Linux 5.10.0-1029-oem x86_64 > ApportVersion: 2.20.11-0ubuntu27.18 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Jun 18 09:47:58 2021 > DistUpgraded: Fresh install > DistributionChannelDescriptor: > # This is the distribution channel descriptor for the OEM CDs > # For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor > canonical-oem-somerville-focal-amd64-20200502-85 > DistroCodename: focal > DistroVariant: ubuntu > EcryptfsInUse: Yes > ExtraDebuggingInterest: Yes > GraphicsCard: > Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA > controller]) > Subsystem: Dell Device [1028:0991] > InstallationDate: Installed on 2021-04-24 (54 days ago) > InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary > 20200502-05:58 > MachineType: Dell Inc. XPS 13 9310 > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem > root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 03/25/2021 > dmi.bios.release: 2.1 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 2.1.1 > dmi.board.name: 08607K > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9310 > dmi.product.sku: 0991 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/linux-firmware/+bug/1932548/+subscriptions > > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1932548 Title: [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on wireless [8086:a0f0] Status in Linux Firmware: New Status in OEM Priority Project: Confirmed Status in linux-oem-5.10 package in Ubuntu: New Bug description: Whenever I am using a wireless connection, the image freezes roughly every two minutes. Sometimes, email cannot be retrieved / computer complains the connection was momentarily lost. - If I am on a wire, this problem does NOT occur. - This problems occurs on wireless independent of the platform used (behavior seen in both Google Hangout and Zoom) - This problem does NOT occur on Windows. I did a meeting where both my Linux and Windows machines were connected to the same meeting and using the same wifi router, and while the performance on Windows was flawless, unfortunately it was not so on the Ubuntu box. So I don't think my wifi router or network is to blame. - As far as I can recall, the problem used not to be there 2 weeks ago. So it may have been introduced by a recent update. - As communicated before, I am on a certified machine from Dell, recently purchased with Ubuntu already on board from factory (I assume the logs there were sent to you would contain the information). - I tried to generate a log on the wireless, but the process did not let me do this very easily. I am more than happy to send you additional information - but please let me know which package you want me to spy upon exactly, as I am not sure what would be helpful in this matter. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35 Uname: Linux 5.10.0-1029-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 18 09:47:58 2021 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85 DistroCodename: focal DistroVariant: ubuntu EcryptfsInUse: Yes ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0991] InstallationDate: Installed on 2021-04-24 (54 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 MachineType: Dell Inc. XPS 13 9310 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2021 dmi.bios.release: 2.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.1 dmi.board.name: 08607K dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9310 dmi.product.sku: 0991 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/linux-firmware/+bug/1932548/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
