Thank you for reporting this bug to Ubuntu. Ubuntu 20.10 (groovy) reached end-of-life on July 22, 2021.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: linux (Ubuntu) Status: Confirmed => Won't Fix ** Changed in: pulseaudio (Ubuntu) Status: Confirmed => Won't Fix -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1912052 Title: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset) Status in Linux: Confirmed Status in linux package in Ubuntu: Won't Fix Status in pulseaudio package in Ubuntu: Won't Fix Bug description: Recently, external microphone has stopped working while using classic wired audio combo jack headset. Basics: 1) Headset's microphone works fine both in MS Windows on the same machine and on older Xubuntu on another machine. 2) Internal laptop mic works normally. 3) Yes, I have mic unmuted in settings. I've followed whole step1 from this troubleshoot guide: https://help.ubuntu.com/community/SoundTroubleshootingProcedure Did not help. There are more information with screenshots here: https://askubuntu.com/questions/1305942/external-headset-microphone- not-working-on-ubuntu-20-10-not-even-wired-cable-h: ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: pulseaudio 1:13.99.2-1ubuntu2.1 ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18 Uname: Linux 5.8.0-38-generic x86_64 ApportVersion: 2.20.11-0ubuntu50.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: crysman 2301 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Jan 16 13:31:13 2021 InstallationDate: Installed on 2020-06-19 (210 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago) dmi.bios.date: 07/17/2020 dmi.bios.release: 1.5 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.05 dmi.board.name: Caboom_IL dmi.board.vendor: IL dmi.board.version: V1.05 dmi.chassis.type: 31 dmi.chassis.vendor: Acer dmi.chassis.version: V1.05 dmi.ec.firmware.release: 1.2 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05: dmi.product.family: Spin 5 dmi.product.name: Spin SP513-54N dmi.product.sku: 0000000000000000 dmi.product.version: V1.05 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1912052/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
