The suspend/resume does not seem to make any difference, and I cannot see the device listed in dmesg. The BIOS for this device doesn't appear to have an advanced mode, but if it helps the device is only capable of UEFI booting, so ubermix has been installed as UEFI. Attached is the output of the dmesg command.
On Mon, Aug 16, 2021 at 11:10 PM Chris Chiu <1939...@bugs.launchpad.net> wrote: > Per the dmesg output, your touchpad should connect via i8042 interface and > seems detected. > [ 0.549357] serio: i8042 KBD port at 0x60,0x64 irq 1 > [ 0.549493] mousedev: PS/2 mouse device common for all mice > > Does the suspend/resume makes any difference? > > If not, you can go back to BIOS menu and change the BIOS setting from > "Basic mode" to "Advanced mode", then boot into Ubuntu to see if it's > detected or not. Please also paste the dmesg output here for the Advance > mode. Thanks. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1939743 > > Title: > No Touchpad on TravelMate-P2 laptop > > Status in linux package in Ubuntu: > New > > Bug description: > On the TravelMate P215-53 V1.10 by Acer when running Ubuntu, the > trackpad is entirely non-functional and does not appear in the > /proc/bus/input/devices list. A wired usb mouse works perfectly, but > there does not seem to be a tweak that enables the trackpad to be seen > by the kernel. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: linux-image-5.4.0-54-generic 5.4.0-54.60 > ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65 > Uname: Linux 5.4.0-54-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.18 > Architecture: amd64 > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Thu Aug 12 14:30:39 2021 > InstallationDate: Installed on 2020-12-09 (245 days ago) > InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 > (20200731) > MachineType: Acer TravelMate P215-53 > ProcFB: 0 EFI VGA > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic > root=/dev/nvme0n1p2 ro quiet splash vt.handoff=1 > RelatedPackageVersions: > linux-restricted-modules-5.4.0-54-generic N/A > linux-backports-modules-5.4.0-54-generic N/A > linux-firmware 1.187.15 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > WifiSyslog: > > dmi.bios.date: 12/17/2020 > dmi.bios.vendor: INSYDE Corp. > dmi.bios.version: V1.10 > dmi.board.asset.tag: Type2 - Board Asset Tag > dmi.board.name: BassDrum_TL > dmi.board.vendor: TGL > dmi.board.version: V1.10 > dmi.chassis.type: 10 > dmi.chassis.vendor: Chassis Manufacturer > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnINSYDECorp.:bvrV1.10:bd12/17/2020:svnAcer:pnTravelMateP215-53:pvrV1.10:rvnTGL:rnBassDrum_TL:rvrV1.10:cvnChassisManufacturer:ct10:cvrChassisVersion: > dmi.product.family: TravelMate P2 > dmi.product.name: TravelMate P215-53 > dmi.product.sku: 0000000000000000 > dmi.product.version: V1.10 > dmi.sys.vendor: Acer > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939743/+subscriptions > > ** Attachment added: "dmesg" https://bugs.launchpad.net/bugs/1939743/+attachment/5518518/+files/dmesg -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939743 Title: No Touchpad on TravelMate-P2 laptop Status in linux package in Ubuntu: New Bug description: On the TravelMate P215-53 V1.10 by Acer when running Ubuntu, the trackpad is entirely non-functional and does not appear in the /proc/bus/input/devices list. A wired usb mouse works perfectly, but there does not seem to be a tweak that enables the trackpad to be seen by the kernel. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-54-generic 5.4.0-54.60 ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65 Uname: Linux 5.4.0-54-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Aug 12 14:30:39 2021 InstallationDate: Installed on 2020-12-09 (245 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Acer TravelMate P215-53 ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic root=/dev/nvme0n1p2 ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-5.4.0-54-generic N/A linux-backports-modules-5.4.0-54-generic N/A linux-firmware 1.187.15 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: dmi.bios.date: 12/17/2020 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: V1.10 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: BassDrum_TL dmi.board.vendor: TGL dmi.board.version: V1.10 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvrV1.10:bd12/17/2020:svnAcer:pnTravelMateP215-53:pvrV1.10:rvnTGL:rnBassDrum_TL:rvrV1.10:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: TravelMate P2 dmi.product.name: TravelMate P215-53 dmi.product.sku: 0000000000000000 dmi.product.version: V1.10 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939743/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
