I also have exactly same problem, but with a bit different HW.
Now it's USB DAC branded as "Qudelix-5K". As far as I understand it's
USB1 device.
[ 174.358189] usb 5-2.3.2.2.1.1: new full-speed USB device number 17 using
xhci_hcd
[ 174.475229] usb 5-2.3.2.2.1.1: New USB device found, idVendor=0a12,
idProduct=4025, bcdDevice=19.70
[ 174.475232] usb 5-2.3.2.2.1.1: New USB device strings: Mfr=1, Product=8,
SerialNumber=3
[ 174.475233] usb 5-2.3.2.2.1.1: Product: Qudelix-5K USB DAC/MIC 48KHz
[ 174.475234] usb 5-2.3.2.2.1.1: Manufacturer: QTIL
[ 174.475235] usb 5-2.3.2.2.1.1: SerialNumber: ABCDEF0123456789
It produces corrupted sound (actually some noise) just after a few
seconds of playback if connected to Dell WD19TB thunderbolt dock
station. Issue happens with USB-A ports on dock plus one Type-C port
(front). Second Type-C port (named as "Type-C with Thunderbolt 3 port"
works.
When such noise happens I'm getting followed in dmesg:
xhci_hcd 0000:3a:00.0: ERROR Transfer event TRB DMA ptr not part of current TD
ep_index 5 comp_code 1
xhci_hcd 0000:3a:00.0: Looking for event-dma 00000000ffe940f0 trb-start
00000000ffe94100 trb-end 00000000ffe94100 seg-start 00000000ffe94000 seg-end
00000000ffe94ff0
xhci_hcd 0000:3a:00.0: ERROR Transfer event TRB DMA ptr not part of current TD
ep_index 5 comp_code 1
xhci_hcd 0000:3a:00.0: Looking for event-dma 00000000ffe949b0 trb-start
00000000ffe949c0 trb-end 00000000ffe949c0 seg-start 00000000ffe94000 seg-end
00000000ffe94ff0
I've tried to add/remove extra USB hubs (originally Qudelix was plugged
to internal USB3 hub of monitor). But even if plugged directly to dock,
it produces corrupted sound.
Another important thing: this dock has built-in Ethernet with r8153
chipset like mentioned above.
After reading comments here I've tried to disable soft retry using
followed patch:
diff --git a/drivers/usb/host/xhci-pci.c b/drivers/usb/host/xhci-pci.c
index 1c9a7957c45c..07cbcf50160c 100644
--- a/drivers/usb/host/xhci-pci.c
+++ b/drivers/usb/host/xhci-pci.c
@@ -189,10 +189,11 @@ static void xhci_pci_quirks(struct device *dev, struct
xhci_hcd *xhci)
if (pdev->vendor == PCI_VENDOR_ID_INTEL) {
xhci->quirks |= XHCI_LPM_SUPPORT;
xhci->quirks |= XHCI_INTEL_HOST;
xhci->quirks |= XHCI_AVOID_BEI;
+ xhci->quirks |= XHCI_NO_SOFT_RETRY;
}
if (pdev->vendor == PCI_VENDOR_ID_INTEL &&
pdev->device == PCI_DEVICE_ID_INTEL_PANTHERPOINT_XHCI) {
xhci->quirks |= XHCI_EP_LIMIT_QUIRK;
xhci->limit_active_eps = 64;
And it completely fixed issue for me. DAC produces clear sound even if
connected through chain of two hubs!
PS.
lspci -k -nn | grep -B2 xhci
00:14.0 USB controller [0c03]: Intel Corporation Comet Lake PCH-LP USB 3.1 xHCI
Host Controller [8086:02ed]
Subsystem: Hewlett-Packard Company Comet Lake PCH-LP USB 3.1 xHCI Host
Controller [103c:8724]
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
--
37:00.0 USB controller [0c03]: Intel Corporation JHL7540 Thunderbolt 3 USB
Controller [Titan Ridge 4C 2018] [8086:15ec] (rev 06)
Subsystem: Hewlett-Packard Company JHL7540 Thunderbolt 3 USB Controller
[Titan Ridge 4C 2018] [103c:8723]
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
--
3a:00.0 USB controller [0c03]: Intel Corporation JHL7540 Thunderbolt 3 USB
Controller [Titan Ridge DD 2018] [8086:15f0] (rev 06)
Subsystem: Intel Corporation JHL7540 Thunderbolt 3 USB Controller
[Titan Ridge DD 2018] [8086:0000]
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
5.14.6 kernel
Hope that this will help to fix it
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1667750
Title:
xhci_hcd: ERROR Transfer event TRB DMA ptr not part of current TD
ep_index 2 comp_code 13
Status in HWE Next:
Fix Released
Status in Linux:
Confirmed
Status in linux package in Ubuntu:
Fix Released
Status in linux source package in Xenial:
Fix Released
Status in linux source package in Zesty:
Fix Released
Status in linux source package in Artful:
Fix Released
Status in linux package in Arch Linux:
New
Status in linux package in Debian:
New
Status in linux package in Fedora:
Confirmed
Bug description:
[SRU Justification]
[Impact]
Dell TB16 docking station has issue to use gigabit ethernet. The ethernet
will disconnect unless it's changed to 100Mb/s.
[Test Case]
Download some big files from the web.
User confirms the patch fixes the issue.
[Regression Potential]
This patch only effects ASMEDIA's ASM1042A.
The regression potential is low, also limited to the specific device.
---
My system contains a Realtek Semiconductor Corp. RTL8153 Gigabit
Ethernet Adapter which is on usb3 bus in my docking station (Dell
TB16) which is attached to my laptop (Dell XPS9550) via Thunderbolt 3.
I get usb related kernel error messages when I initiate a high speed
transfer (by issuing wget http://cdimage.ubuntu.com/daily-
live/current/zesty-desktop-amd64.iso) and the download fails.
This does not happened when the Ethernet adapter is connected to a
100Mb/s switch, but only when connected to 1000Mb/s. It also does not
happened with slow traffic (e.g. web page browsing). This is not a new
bug with kernel 4.10, but has been going on since at least 4.7 and
maybe (probably?) since forever. I'm aware of several others with this
configuration (RTL8153 on usb3 behind thunderbolt 3) that have the
same issue. This bug is also not specific to Ubuntu; I also get it on
Arch Linux. I've also tested and seen this bug with several different
models of thunderbolt 3 docks.
Here are the relevant kernel log messages:
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event
TRB DMA ptr not part of current TD ep_index 2 comp_code 13
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma
00000004777d9010 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start
0000000475a14000 seg-end 0000000475a14ff0
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event
TRB DMA ptr not part of current TD ep_index 2 comp_code 13
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma
00000004777d9020 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start
0000000475a14000 seg-end 0000000475a14ff0
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event
TRB DMA ptr not part of current TD ep_index 2 comp_code 13
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma
00000004777d9030 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start
0000000475a14000 seg-end 0000000475a14ff0
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event
TRB DMA ptr not part of current TD ep_index 2 comp_code 13
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma
00000004777d9040 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start
0000000475a14000 seg-end 0000000475a14ff0
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event
TRB DMA ptr not part of current TD ep_index 2 comp_code 13
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma
00000004777d9050 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start
0000000475a14000 seg-end 0000000475a14ff0
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event
TRB DMA ptr not part of current TD ep_index 2 comp_code 13
Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma
00000004777d9060 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start
0000000475a14000 seg-end 0000000475a14ff0
Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event
TRB DMA ptr not part of current TD ep_index 2 comp_code 13
Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma
00000004777d9070 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start
0000000475a14000 seg-end 0000000475a14ff0
Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event
TRB DMA ptr not part of current TD ep_index 2 comp_code 13
Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma
00000004777d9080 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start
0000000475a14000 seg-end 0000000475a14ff0
Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx timeout
Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2
Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2
Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2
Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2
Feb 24 16:43:09 ubuntu kernel: usb 4-1.2: reset SuperSpeed USB device number
3 using xhci_hcd
I can't seem to make this bug appear with any other type of USB
traffic. I've reported it to the realtek kernel dev team and they
don't think their RTL8153 driver (in this case the r8152 module) is to
blame, but instead that it's an xhci_hcd issue.
If you look through the dmesg log attached here, you'll see that at
45.967025 I plugged the thunderbolt 3 cable from my dock into my
laptop.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-8-generic 4.10.0-8.10
ProcVersionSignature: Ubuntu 4.10.0-8.10-generic 4.10.0-rc8
Uname: Linux 4.10.0-8-generic x86_64
ApportVersion: 2.20.4-0ubuntu2
Architecture: amd64
CasperVersion: 1.380
CurrentDesktop: Unity:Unity7
Date: Fri Feb 24 16:53:35 2017
LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Alpha amd64 (20170224)
MachineType: Dell Inc. XPS 15 9550
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
file=/cdrom/preseed/username.seed boot=casper quiet splash ---
RelatedPackageVersions:
linux-restricted-modules-4.10.0-8-generic N/A
linux-backports-modules-4.10.0-8-generic N/A
linux-firmware 1.163
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/22/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.19
dmi.board.name: 0N7TVV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.19:bd12/22/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 15 9550
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/hwe-next/+bug/1667750/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
