apport information
** Attachment added: "acpidump.txt"
https://bugs.launchpad.net/bugs/1949029/+attachment/5544221/+files/acpidump.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1949029
Title:
SSD disappears on Reboot but on cold boot is detected
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have a dual boot system (Windows 10 and Ubuntu 21)
Lenovo Z50-70
I upgraded my storage to Samsung 870 QVO 1TB.
When I reboot the machine via Windows, the machine reboots normally
and SSD is detected. However, when I reboot the machine via Ubuntu,
the machine will reboot but it won't detect my SSD.
I have upgraded to the latest Ubuntu distro and have the latest
kernels, etc... I have validated that my installation and boot
partitions are correct.
Other people who faced an issue similar to mine were using SSDs with
NVME. However, my SSD is SATA based, not NVME so neither applying the
fix I found about setting nvme latency nor upgrading distro have
solved the problem.
On Windows, I had initially the same problem but on Windows after
selecting AHCI Standard SATA mode, the issue was solved. On Ubuntu,
I'm already in AHCI mode but the problem persists. I did few times
grub boot repair to validate if it was something messed up with my
boot configurations but turned out that it's not.
I'm able to use Ubuntu 21 at the moment. However, I'm unable to
perform a reboot. Every time I have to shut down the machine and then
manually push the laptop's button to launch it again because if I
accidentally hit reboot via Ubuntu, the machine will not find SSD and
on next boot, the BIOS falls back into Windows Boot Manager and I have
to run grub boot repair all over again via live USB.
I hope that you will find a solution for this problem soon.
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ghost 2072 F.... pulseaudio
/dev/snd/controlC0: ghost 2072 F.... pulseaudio
/dev/snd/controlC2: ghost 2072 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 21.10
InstallationDate: Installed on 2021-10-27 (33 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: LENOVO 20354
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-21-generic
root=UUID=6dee2b9f-b6dc-456a-9ee6-29269acb89f0 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-21.21-generic 5.13.18
RelatedPackageVersions:
linux-restricted-modules-5.13.0-21-generic N/A
linux-backports-modules-5.13.0-21-generic N/A
linux-firmware 1.201.1
Tags: wayland-session impish
Uname: Linux 5.13.0-21-generic x86_64
UpgradeStatus: Upgraded to impish on 2021-10-28 (33 days ago)
UserGroups: adm cdrom dip lpadmin lxd nordvpn plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/21/2015
dmi.bios.release: 0.91
dmi.bios.vendor: LENOVO
dmi.bios.version: 9BCN91WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lancer 5A5
dmi.board.vendor: LENOVO
dmi.board.version: 31900059STD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Z50-70
dmi.ec.firmware.release: 0.91
dmi.modalias:
dmi:bvnLENOVO:bvr9BCN91WW:bd07/21/2015:br0.91:efr0.91:svnLENOVO:pn20354:pvrLenovoZ50-70:rvnLENOVO:rnLancer5A5:rvr31900059STD:cvnLENOVO:ct10:cvrLenovoZ50-70:skuLENOVO_MT_20354_BU_idea_FM_LenovoZ50-70:
dmi.product.family: IDEAPAD
dmi.product.name: 20354
dmi.product.sku: LENOVO_MT_20354_BU_idea_FM_Lenovo Z50-70
dmi.product.version: Lenovo Z50-70
dmi.sys.vendor: LENOVO
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