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apport-collect 1956830
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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: jammy
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https://bugs.launchpad.net/bugs/1956830
Title:
Problems with fprind (various readers) Jammy and earlier
Status in linux package in Ubuntu:
Incomplete
Bug description:
The fingerprint reader is not working. I have tried 2 an elan and a digital
persona U.4500.U both fail to recognize the fingerprint. I downloaded the
latest Beta available to date. I also tried with Ubuntu Mate 20.04.3 and other
live Ubuntu.
[CODE]
ubuntu@ubuntu:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8644:800e Intenso GmbG USB Flash Disk
Bus 001 Device 004: ID 04f3:0c28 Elan Microelectronics Corp. fingerprint
sensor [FeinTech FPS00200]
Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ubuntu@ubuntu:~$ fprintd-enroll
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-stage-passed
Enroll result: enroll-swipe-too-short
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-swipe-too-short
Enroll result: enroll-swipe-too-short
Enroll result: enroll-stage-passed
Enroll result: enroll-swipe-too-short
Enroll result: enroll-swipe-too-short
Enroll result: enroll-completed
ubuntu@ubuntu:~$ fprintd-verify
Using device /net/reactivated/Fprint/Device/0
Listing enrolled fingers:
- #0: right-index-finger
Verify started!
Verifying: right-index-finger
Verify result: verify-retry-scan (not done)
Verify result: verify-swipe-too-short (not done)
Verify result: verify-swipe-too-short (not done)
Verify result: verify-no-match (done)
ubuntu@ubuntu:~$ fprintd-verify
Using device /net/reactivated/Fprint/Device/0
Listing enrolled fingers:
- #0: right-index-finger
Verify started!
Verifying: right-index-finger
Verify result: verify-swipe-too-short (not done)
Verify result: verify-retry-scan (not done)
Verify result: verify-no-match (done)
ubuntu@ubuntu:~$ fprintd-verify
Using device /net/reactivated/Fprint/Device/0
Listing enrolled fingers:
- #0: right-index-finger
Verify started!
Verifying: right-index-finger
Verify result: verify-swipe-too-short (not done)
Verify result: verify-no-match (done)
ubuntu@ubuntu:~$
ubuntu@ubuntu:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 05ba:000a DigitalPersona, Inc. Fingerprint Reader
Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ubuntu@ubuntu:~$ fprintd-enroll
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-completed
ubuntu@ubuntu:~$ fprintd-verify
Using device /net/reactivated/Fprint/Device/0
Listing enrolled fingers:
- #0: right-index-finger
Verify started!
Verifying: right-index-finger
Verify result: verify-match (done)
ubuntu@ubuntu:~$ fprintd-verify
Using device /net/reactivated/Fprint/Device/0
Listing enrolled fingers:
- #0: right-index-finger
Verify started!
Verifying: right-index-finger
Verify result: verify-no-match (done)
ubuntu@ubuntu:~$
[/CODE]
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