Thanks for the bug report.
Next time the freeze happens please:
1. Wait 10 seconds.
2. Reboot.
3. Run:
journalctl -b-1 > prevboot.txt
4. Attach the resulting text file here.
** Package changed: xorg (Ubuntu) => linux-hwe-5.13 (Ubuntu)
** Changed in: linux-hwe-5.13 (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-hwe-5.13 in Ubuntu.
https://bugs.launchpad.net/bugs/1958443
Title:
Ubuntu randomly freezes with 5.13.0-27
Status in linux-hwe-5.13 package in Ubuntu:
Incomplete
Bug description:
Ubuntu randomly freezes, and can't access keyboard and mouse anymore.
The only way to solve is pressing power button to turn off.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-27.29~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: KDE
Date: Wed Jan 19 10:46:15 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation Iris Plus Graphics G7 [8086:8a52] (rev 07) (prog-if 00
[VGA controller])
Subsystem: Hewlett-Packard Company Iris Plus Graphics G7 [103c:86c8]
InstallationDate: Installed on 2021-12-18 (32 days ago)
InstallationMedia: Kubuntu 20.04.3 LTS "Focal Fossa" - Release amd64
(20210819.1)
MachineType: HP HP Laptop 14-dq1xxx
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic
root=UUID=273732e3-7cd1-4dda-8015-f36adc95fbc3 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/21/2021
dmi.bios.release: 15.21
dmi.bios.vendor: AMI
dmi.bios.version: F.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86C8
dmi.board.vendor: HP
dmi.board.version: 56.33
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 56.33
dmi.modalias:
dmi:bvnAMI:bvrF.21:bd07/21/2021:br15.21:efr56.33:svnHP:pnHPLaptop14-dq1xxx:pvr:rvnHP:rn86C8:rvr56.33:cvnHP:ct10:cvrChassisVersion:sku8AD55UA#ABA:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 14-dq1xxx
dmi.product.sku: 8AD55UA#ABA
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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