apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1959348/+attachment/5558111/+files/ProcCpuinfoMinimal.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1959348 Title: Linux Mint kernels 5.13.0-21, -22, -23, -25, & -27 Induce Laptop Screen Crash Status in linux package in Ubuntu: New Bug description: **UPDATE 1/28/2022, 1500 PST** I have edited the original posting to keep the description of the problem only in the body of the report. I have moved all the System Info outputs to attached comments below, as well as all the other output reports for the terminal commands I was recommended to execute. The first/older set of automatic report outputs and info attached in the comments below are from terminal command outputs while running Linux Mint 20.3 with Cinnamon DE while I was still using kernel 5.11.0-46; they should probably be ignored (I'm unable to delete them). The second/newer set of automatic report outputs attached are from terminal command outputs while running Linux Mint 20.3 with Cinnamon DE on kernel 5.13.0-27. Sorry. I Told you I was new to this... **End of text update** Please accept my apologies up front for any inefficiencies this format may induce, as I'm a very casual user who has just started to scratch the surface of Linux distro usage. I have read the instructions on the report submission page and I believe I am following the guidance, but if I'm not it's because of unfamiliarity and general ignorance. I beg for your patience and understanding. For the listed kernels in the summary line (kernels 5.13.0-21, -22, -23, -25, and -27), my Acer Swift 3 laptop's screen crashes/reverts to snow/white noise immediately whenever the following conditions are met: 1) Any video peripheral is connected to the laptop via the HDMI port directly or through a USB-C hub with HDMI input AND 2) The "Mirror" selection is toggled in the Display Manager GUI OR 3) The HDMI cable is removed from the HDMI port/USB-C hub I can confirm that: 1) The HDMI cable is not the culprit because this issue doesn't manifest itself with Win10 or with Manjaro Linux, and 2) running Linux Mint 20.3 with the 5.11.0-46 kernel does not manifest any of the described screen crash issues listed above. That is to say, the laptop and peripheral HDMI display run stably/without issue while running Linux Mint 20.3 with Cinnamon DE on kernel 5.11.0-46. Thanks. Please advise if I may be of any further assistance. Very Respectfully, John McGee --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: chief 1204 F.... pulseaudio /dev/snd/controlC2: chief 1204 F.... pulseaudio /dev/snd/controlC0: chief 1204 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 20.3 InstallationDate: Installed on 2022-01-26 (1 days ago) InstallationMedia: Linux Mint 20.3 "Una" - Release amd64 20220104 MachineType: Acer Swift SF314-42 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=57f15d2c-512b-4441-b8e0-d7586091add5 ro quiet splash ProcVersionSignature: Ubuntu 5.13.0-27.29~20.04.1-generic 5.13.19 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.187.25 Tags: una Uname: Linux 5.13.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/13/2021 dmi.bios.release: 1.10 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.10 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Kona_RN dmi.board.vendor: RO dmi.board.version: V1.10 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.10 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd05/13/2021:br1.10:efr1.6:svnAcer:pnSwiftSF314-42:pvrV1.10:rvnRO:rnKona_RN:rvrV1.10:cvnAcer:ct10:cvrV1.10:sku0000000000000000: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-42 dmi.product.sku: 0000000000000000 dmi.product.version: V1.10 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1959348/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
