apport information
** Tags added: apport-collected una
** Description changed:
No video after wake after S3 suspend.
System:
Kernel: 5.4.0-104-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 5.2.7 Distro: Linux Mint 20.3 Una
base: Ubuntu 20.04 focal
Machine:
Type: Desktop Mobo: MSI model: B75MA-E33 (MS-7808) v: 1.0 serial: <filter>
UEFI: American Megatrends v: 1.7 date: 09/30/2013
CPU:
Topology: Quad Core model: Intel Core i7-3770 bits: 64 type: MT MCP
arch: Ivy Bridge rev: 9 L2 cache: 8192 KiB
flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 54277
Speed: 3783 MHz min/max: 1600/3900 MHz Core speeds (MHz): 1: 3831 2: 3830
3: 3711 4: 3708 5: 3781 6: 3767 7: 3712 8: 3733
Graphics:
Device-1: NVIDIA GK208B [GeForce GT 710] vendor: ZOTAC driver: nvidia
v: 470.103.01 bus ID: 01:00.0
Display: x11 server: X.Org 1.20.13 driver: nvidia
resolution: 3840x2160~30Hz
OpenGL: renderer: NVIDIA GeForce GT 710/PCIe/SSE2
v: 4.6.0 NVIDIA 470.103.01 direct render: Yes
Audio:
Device-1: Intel 7 Series/C216 Family High Definition Audio
vendor: Micro-Star MSI driver: snd_hda_intel v: kernel bus ID: 00:1b.0
Device-2: NVIDIA GK208 HDMI/DP Audio vendor: ZOTAC driver: snd_hda_intel
v: kernel bus ID: 01:00.1
Device-3: Logitech Cisco VTCamera3 type: USB
driver: snd-usb-audio,uvcvideo bus ID: 3-3:2
Sound Server: ALSA v: k5.4.0-104-generic
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Micro-Star MSI driver: r8169 v: kernel port: d000 bus ID: 03:00.0
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 1.02 TiB used: 237.57 GiB (22.8%)
ID-1: /dev/sda vendor: SanDisk model: SDSSDA120G size: 111.79 GiB
ID-2: /dev/sdb vendor: Western Digital model: WD10EFRX-68JCSN0
size: 931.51 GiB
Partition:
ID-1: / size: 101.29 GiB used: 79.81 GiB (78.8%) fs: ext4 dev: /dev/dm-0
ID-2: swap-1 size: 7.87 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-1
Sensors:
System Temperatures: cpu: 56.0 C mobo: N/A gpu: nvidia temp: 66 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 40%
Info:
Processes: 297 Uptime: 19m Memory: 7.70 GiB used: 3.07 GiB (39.9%)
Init: systemd runlevel: 5 Compilers: gcc: 9.4.0 Shell: bash v: 5.0.17
inxi: 3.0.38
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.21
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC2: rob 1472 F.... pulseaudio
+ /dev/snd/controlC1: rob 1472 F.... pulseaudio
+ /dev/snd/controlC0: rob 1472 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 20.3
+ HibernationDevice: RESUME=UUID=7db2e63c-841b-43bb-99fb-dc011ce044cc
+ InstallationDate: Installed on 2019-05-13 (1040 days ago)
+ InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
+ IwConfig:
+ lo no wireless extensions.
+
+ enp3s0 no wireless extensions.
+ MachineType: MSI MS-7808
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 EFI VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-104-generic
root=/dev/mapper/mint--vg-root ro acpi_osi=! "acpi_osi=Windows 2012" quiet
splash
+ ProcVersionSignature: Ubuntu 5.4.0-104.118-generic 5.4.166
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-104-generic N/A
+ linux-backports-modules-5.4.0-104-generic N/A
+ linux-firmware 1.187.29
+ RfKill:
+
+ Tags: una
+ Uname: Linux 5.4.0-104-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/30/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: V1.7
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: B75MA-E33 (MS-7808)
+ dmi.board.vendor: MSI
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: MSI
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV1.7:bd09/30/2013:svnMSI:pnMS-7808:pvr1.0:rvnMSI:rnB75MA-E33(MS-7808):rvr1.0:cvnMSI:ct3:cvr1.0:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: MS-7808
+ dmi.product.sku: To be filled by O.E.M.
+ dmi.product.version: 1.0
+ dmi.sys.vendor: MSI
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1965571/+attachment/5570601/+files/AlsaInfo.txt
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1965571
Title:
No video after wake after S3 suspend
Status in linux package in Ubuntu:
Confirmed
Bug description:
No video after wake after S3 suspend.
System:
Kernel: 5.4.0-104-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 5.2.7 Distro: Linux Mint 20.3 Una
base: Ubuntu 20.04 focal
Machine:
Type: Desktop Mobo: MSI model: B75MA-E33 (MS-7808) v: 1.0 serial: <filter>
UEFI: American Megatrends v: 1.7 date: 09/30/2013
CPU:
Topology: Quad Core model: Intel Core i7-3770 bits: 64 type: MT MCP
arch: Ivy Bridge rev: 9 L2 cache: 8192 KiB
flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 54277
Speed: 3783 MHz min/max: 1600/3900 MHz Core speeds (MHz): 1: 3831 2: 3830
3: 3711 4: 3708 5: 3781 6: 3767 7: 3712 8: 3733
Graphics:
Device-1: NVIDIA GK208B [GeForce GT 710] vendor: ZOTAC driver: nvidia
v: 470.103.01 bus ID: 01:00.0
Display: x11 server: X.Org 1.20.13 driver: nvidia
resolution: 3840x2160~30Hz
OpenGL: renderer: NVIDIA GeForce GT 710/PCIe/SSE2
v: 4.6.0 NVIDIA 470.103.01 direct render: Yes
Audio:
Device-1: Intel 7 Series/C216 Family High Definition Audio
vendor: Micro-Star MSI driver: snd_hda_intel v: kernel bus ID: 00:1b.0
Device-2: NVIDIA GK208 HDMI/DP Audio vendor: ZOTAC driver: snd_hda_intel
v: kernel bus ID: 01:00.1
Device-3: Logitech Cisco VTCamera3 type: USB
driver: snd-usb-audio,uvcvideo bus ID: 3-3:2
Sound Server: ALSA v: k5.4.0-104-generic
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Micro-Star MSI driver: r8169 v: kernel port: d000 bus ID: 03:00.0
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 1.02 TiB used: 237.57 GiB (22.8%)
ID-1: /dev/sda vendor: SanDisk model: SDSSDA120G size: 111.79 GiB
ID-2: /dev/sdb vendor: Western Digital model: WD10EFRX-68JCSN0
size: 931.51 GiB
Partition:
ID-1: / size: 101.29 GiB used: 79.81 GiB (78.8%) fs: ext4 dev: /dev/dm-0
ID-2: swap-1 size: 7.87 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-1
Sensors:
System Temperatures: cpu: 56.0 C mobo: N/A gpu: nvidia temp: 66 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 40%
Info:
Processes: 297 Uptime: 19m Memory: 7.70 GiB used: 3.07 GiB (39.9%)
Init: systemd runlevel: 5 Compilers: gcc: 9.4.0 Shell: bash v: 5.0.17
inxi: 3.0.38
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: rob 1472 F.... pulseaudio
/dev/snd/controlC1: rob 1472 F.... pulseaudio
/dev/snd/controlC0: rob 1472 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.3
HibernationDevice: RESUME=UUID=7db2e63c-841b-43bb-99fb-dc011ce044cc
InstallationDate: Installed on 2019-05-13 (1040 days ago)
InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
IwConfig:
lo no wireless extensions.
enp3s0 no wireless extensions.
MachineType: MSI MS-7808
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-104-generic
root=/dev/mapper/mint--vg-root ro acpi_osi=! "acpi_osi=Windows 2012" quiet
splash
ProcVersionSignature: Ubuntu 5.4.0-104.118-generic 5.4.166
RelatedPackageVersions:
linux-restricted-modules-5.4.0-104-generic N/A
linux-backports-modules-5.4.0-104-generic N/A
linux-firmware 1.187.29
RfKill:
Tags: una
Uname: Linux 5.4.0-104-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.7
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B75MA-E33 (MS-7808)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV1.7:bd09/30/2013:svnMSI:pnMS-7808:pvr1.0:rvnMSI:rnB75MA-E33(MS-7808):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7808
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MSI
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