An important fact on this issue: when booting from a USB flash drive with the image 20.04 in demo mode, the system itself shut down without any problems and turned off completely (when pressing the corresponding function, not the shutdown button). The state of the system at the time of the experiment: the OEM core 18.04 is installed.
But, as previously reported, when the laptop was running on the installed kernel 20.04, this problem with the natural shutdown of the system persisted. The system still could not shut down correctly. What data enthusiasts may need, please let me know. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-5.13 in Ubuntu. https://bugs.launchpad.net/bugs/1961476 Title: The laptop turns off only through the button and won't wake up from sleep (black screen) Status in linux-signed-hwe-5.13 package in Ubuntu: New Bug description: A complete shutdown of the laptop occurs only with the help of the shutdown button. If this is not done, then the keyboard backlight and fans work, and the screen itself is turned off. And also the sleep mode does not work (black screen and no reaction), you have to turn it off with a button to get out of it. The problem has been observed since ubuntu version 20.04 and the BIOS update. These problems are not observed in Windows OS. The video card is no longer displayed as nvidia in both operating systems, now it is displayed only asMesa Intel® UHD Graphics 630 (CFL GT2). I didn't reboot myself before, apparently the kernel was fixed. Thanks to the developers, that now he at least reboots himself. It remains to solve the issue with the shutdown. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.13.0-30-generic 5.13.0-30.33~20.04.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Feb 19 14:35:10 2022 InstallationDate: Installed on 2022-02-01 (17 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=ru_RU.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.13 UpgradeStatus: No upgrade log present (probably fresh install) Product Name: G7 7790 BIOS Information Vendor: Dell Inc. Version: 1.14.0 10/20/2020 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: eve 1634 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2022-02-01 (17 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) MachineType: Dell Inc. G7 7790 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=ru_RU.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=72a43957-07b7-4ade-9aa6-30aede661648 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 RelatedPackageVersions: linux-restricted-modules-5.13.0-30-generic N/A linux-backports-modules-5.13.0-30-generic N/A linux-firmware 1.187.26 Tags: focal Uname: Linux 5.13.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/20/2020 dmi.bios.release: 1.14 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.name: 0PJ0RG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 6564055862 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd10/20/2020:br1.14:svnDellInc.:pnG77790:pvr:rvnDellInc.:rn0PJ0RG:rvrA00:cvnDellInc.:ct10:cvr:sku08EC: dmi.product.family: GSeries dmi.product.name: G7 7790 dmi.product.sku: 08EC dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.13/+bug/1961476/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
