** Description changed: Description: Ubuntu 20.04.4 LTS Release: 20.04 Touchpad ELAN not working on laptop Fujitsu E5511 - The built in touchpad does not work after start of Ubuntu. - current installation is new, first start, no updates yet, build in keyboard is working properly. + The built in touchpad does not work after start of Ubuntu. + current installation is new, first start, no updates yet, build in keyboard is working properly. Workaround: start terminal, manually invoke sudo modprobe i2c-hid-acpi - makes touchpad work. + makes touchpad work. Expected behaviour: - Touchpad works without manual intervention. + Touchpad works without manual intervention. - Remark: login screen still works proper + Remark: login screen still works proper; this is NOT the case any more + after very first reboot. + + Remark: + Comparing the list of modules before/after invoking "sudo modprobe i2c-hid-acpi" I see this diff: + + user@machine:~$ diff cat-proc-modules__withKeyBoard.txt cat-proc-modules__noKeyBoard.txt + 1,6d0 + < joydev 28672 0 - Live 0xffffffffc0be0000 + < hid_multitouch 28672 0 - Live 0xffffffffc09af000 + < hid_generic 16384 0 - Live 0xffffffffc0962000 + < i2c_hid_acpi 16384 0 - Live 0xffffffffc06a9000 + < i2c_hid 28672 1 i2c_hid_acpi, Live 0xffffffffc06bb000 + < hid 139264 3 hid_multitouch,hid_generic,i2c_hid, Live 0xffffffffc098c000 + 160c154 + < pinctrl_tigerlake 32768 1 - Live 0xffffffffc0022000 + --- + > pinctrl_tigerlake 32768 0 - Live 0xffffffffc0022000 + + I can not understand or interpret this. + + + + ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.13.0-30-generic 5.13.0-30.33~20.04.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Apr 25 19:32:20 2022 InstallationDate: Installed on 2022-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=de_DE.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=de_DE.UTF-8 + SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.13 UpgradeStatus: No upgrade log present (probably fresh install)
** Description changed: Description: Ubuntu 20.04.4 LTS Release: 20.04 Touchpad ELAN not working on laptop Fujitsu E5511 The built in touchpad does not work after start of Ubuntu. current installation is new, first start, no updates yet, build in keyboard is working properly. Workaround: start terminal, manually invoke sudo modprobe i2c-hid-acpi makes touchpad work. Expected behaviour: Touchpad works without manual intervention. - Remark: login screen still works proper; this is NOT the case any more - after very first reboot. + Question: + Could you please investigate if a proper solution is possible or what to do? - Remark: + Remark: login screen still works proper; this is NOT the case any more after very first reboot. + After very first reboot KEYBOARD and TOUCHPAD do not work any longer; login is not possible, no "mouse", no input by built in keyboard; + + Remark (after first reboot): Comparing the list of modules before/after invoking "sudo modprobe i2c-hid-acpi" I see this diff: - user@machine:~$ diff cat-proc-modules__withKeyBoard.txt cat-proc-modules__noKeyBoard.txt + user@machine:~$ diff cat-proc-modules__withKeyBoard.txt cat-proc-modules__noKeyBoard.txt 1,6d0 < joydev 28672 0 - Live 0xffffffffc0be0000 < hid_multitouch 28672 0 - Live 0xffffffffc09af000 < hid_generic 16384 0 - Live 0xffffffffc0962000 < i2c_hid_acpi 16384 0 - Live 0xffffffffc06a9000 < i2c_hid 28672 1 i2c_hid_acpi, Live 0xffffffffc06bb000 < hid 139264 3 hid_multitouch,hid_generic,i2c_hid, Live 0xffffffffc098c000 160c154 < pinctrl_tigerlake 32768 1 - Live 0xffffffffc0022000 --- > pinctrl_tigerlake 32768 0 - Live 0xffffffffc0022000 I can not understand or interpret this. - - - - ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.13.0-30-generic 5.13.0-30.33~20.04.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Apr 25 19:32:20 2022 InstallationDate: Installed on 2022-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.13 UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-5.13 in Ubuntu. https://bugs.launchpad.net/bugs/1970256 Title: Touchpad ELAN not working on laptop Fujitsu E5511 Status in linux-signed-hwe-5.13 package in Ubuntu: New Bug description: Description: Ubuntu 20.04.4 LTS Release: 20.04 Touchpad ELAN not working on laptop Fujitsu E5511 The built in touchpad does not work after start of Ubuntu. current installation is new, first start, no updates yet, build in keyboard is working properly. Workaround: start terminal, manually invoke sudo modprobe i2c-hid-acpi makes touchpad work. Expected behaviour: Touchpad works without manual intervention. Question: Could you please investigate if a proper solution is possible or what to do? Remark: login screen still works proper; this is NOT the case any more after very first reboot. After very first reboot KEYBOARD and TOUCHPAD do not work any longer; login is not possible, no "mouse", no input by built in keyboard; Remark (after first reboot): Comparing the list of modules before/after invoking "sudo modprobe i2c-hid-acpi" I see this diff: user@machine:~$ diff cat-proc-modules__withKeyBoard.txt cat-proc-modules__noKeyBoard.txt 1,6d0 < joydev 28672 0 - Live 0xffffffffc0be0000 < hid_multitouch 28672 0 - Live 0xffffffffc09af000 < hid_generic 16384 0 - Live 0xffffffffc0962000 < i2c_hid_acpi 16384 0 - Live 0xffffffffc06a9000 < i2c_hid 28672 1 i2c_hid_acpi, Live 0xffffffffc06bb000 < hid 139264 3 hid_multitouch,hid_generic,i2c_hid, Live 0xffffffffc098c000 160c154 < pinctrl_tigerlake 32768 1 - Live 0xffffffffc0022000 --- > pinctrl_tigerlake 32768 0 - Live 0xffffffffc0022000 I can not understand or interpret this. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.13.0-30-generic 5.13.0-30.33~20.04.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Apr 25 19:32:20 2022 InstallationDate: Installed on 2022-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.13 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.13/+bug/1970256/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
