apport information
** Attachment added: "acpidump.txt"
https://bugs.launchpad.net/bugs/1972725/+attachment/5588283/+files/acpidump.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1972725
Title:
Please add RTS5169 support in Ubuntu 22.04
Status in linux package in Ubuntu:
Confirmed
Bug description:
This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and
20.04.
After upgrading to Ubuntu 22.04, the card reader no longer works.
The system recognizes 'something' when I plug it in:
Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card
Reader Interface
Yet when I open the software to read my ID, it says "No card reader
found". When I plug in my ID, I'm expecting to see a LED turn on but
that doesn't happen in 22.04 anymore (still does in 20.04).
This chipset is used in a very common card readers. While it's
definitely more than a couple years old, it's still a product that is
commonly used.
(please see https://answers.launchpad.net/ubuntu/+question/701636 for more
information)
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-04-22 (18 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
IwConfig:
lo no wireless extensions.
enp3s0 no wireless extensions.
MachineType: MSI MS-7821
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-27-generic
root=UUID=9c9b89dd-6496-4ec9-974d-fd3b84d8288d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.15.0-27-generic N/A
linux-backports-modules-5.15.0-27-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu1
RfKill:
Tags: jammy
Uname: Linux 5.15.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 07/21/2014
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-G45 GAMING (MS-7821)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV1.9:bd07/21/2014:br4.6:svnMSI:pnMS-7821:pvr1.0:rvnMSI:rnZ87-G45GAMING(MS-7821):rvr1.0:cvnMSI:ct3:cvr1.0:skuTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7821
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MSI
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