Public bug reported:
I have an ASUS M7400QC with dualboot Ubuntu 22 and Windows 11, and
sometimes there is only a knock-knock sound on Windows and no sound at
all on Ubuntu.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-33-generic 5.15.0-33.34
ProcVersionSignature: Ubuntu 5.15.0-33.34-generic 5.15.30
Uname: Linux 5.15.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: nghianv 1615 F.... pulseaudio
/dev/snd/pcmC1D0p: nghianv 1615 F...m pulseaudio
/dev/snd/controlC0: nghianv 1615 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon May 30 15:11:03 2022
InstallationDate: Installed on 2022-05-30 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: ASUSTeK COMPUTER INC. Vivobook_ASUSLaptop M7400QC_M7400QC
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-33-generic
root=UUID=0851dac0-250a-432f-b067-dc4590b9730b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-33-generic N/A
linux-backports-modules-5.15.0-33-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/07/2022
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: M7400QC.307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: M7400QC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrM7400QC.307:bd03/07/2022:br5.19:svnASUSTeKCOMPUTERINC.:pnVivobook_ASUSLaptopM7400QC_M7400QC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnM7400QC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: Vivobook
dmi.product.name: Vivobook_ASUSLaptop M7400QC_M7400QC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
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https://bugs.launchpad.net/bugs/1976227
Title:
No sound on asus M7400QC
Status in linux package in Ubuntu:
New
Bug description:
I have an ASUS M7400QC with dualboot Ubuntu 22 and Windows 11, and
sometimes there is only a knock-knock sound on Windows and no sound at
all on Ubuntu.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-33-generic 5.15.0-33.34
ProcVersionSignature: Ubuntu 5.15.0-33.34-generic 5.15.30
Uname: Linux 5.15.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: nghianv 1615 F.... pulseaudio
/dev/snd/pcmC1D0p: nghianv 1615 F...m pulseaudio
/dev/snd/controlC0: nghianv 1615 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon May 30 15:11:03 2022
InstallationDate: Installed on 2022-05-30 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
MachineType: ASUSTeK COMPUTER INC. Vivobook_ASUSLaptop M7400QC_M7400QC
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-33-generic
root=UUID=0851dac0-250a-432f-b067-dc4590b9730b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-33-generic N/A
linux-backports-modules-5.15.0-33-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/07/2022
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: M7400QC.307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: M7400QC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrM7400QC.307:bd03/07/2022:br5.19:svnASUSTeKCOMPUTERINC.:pnVivobook_ASUSLaptopM7400QC_M7400QC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnM7400QC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: Vivobook
dmi.product.name: Vivobook_ASUSLaptop M7400QC_M7400QC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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