I have no idea what it is, but every time I need to log in to a government
website, I have to switch to Windows to make my card reader work.
This is a deal breaker for me. It is only happening in Ubuntu 22.04, no
other major Linux distros.

The packages involved are:
apt install eid-viewer eid-mw
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following additional packages will be installed:
  *beid-mozilla-extension beid-mozilla-webext libbeidpkcs11-0
libbeidpkcs11-bin libeidviewer0 libnss3-tools*
The following NEW packages will be installed:
  *beid-mozilla-extension beid-mozilla-webext eid-mw eid-viewer
libbeidpkcs11-0 libbeidpkcs11-bin libeidviewer0 libnss3-tools*
0 upgraded, 8 newly installed, 0 to remove and 0 not upgraded.
Need to get 1.027 kB of archives.
After this operation, 3.606 kB of additional disk space will be used.

My system is a pretty standard installation (no alterations with regards to
snap or apt), runs nearly daily updates and there's still no fix. I fail to
see how it has anything to do with Firefox as the software (eid-viewer)
runs without Firefox installed and should read a smart ID card.

At the moment I'm stuck with 1 computer, until my work laptop comes back
from repair. Once that's done I'm going back to Ubuntu 20.04 or even Debian
Bullseye until I know a solution has been found. I have tried 3 different
card readers that are "supported on Linux", yet the latest Ubuntu fails on
all of them.
Everything installs fine but I keep getting the message that no card reader
is found when I launch the id viewer.



On Tue, Jul 19, 2022 at 10:05 AM Iagoba Apellaniz <
[email protected]> wrote:

> Do someone think that's because snap-packaging? It seems that there are
> some libraries missing from older distros such as mozilla-opencs etc.
> Since Firefox is now bundled into a snap, I'm worried if that could be
> the problem.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1972725
>
> Title:
>   Please add RTS5169 support in Ubuntu 22.04
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1972725/+subscriptions
>
>


** Summary changed:

- Please add RTS5169 support in Ubuntu 22.04
+ Smart Card Reader (RTS5169) stops working in Ubuntu 22.04

** Summary changed:

- Smart Card Reader (RTS5169) stops working in Ubuntu 22.04
+ Smart Card Reader (RTS5169 and chipsets) stops working in Ubuntu 22.04

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1972725

Title:
  Smart Card Reader (RTS5169 and chipsets) stops working in Ubuntu 22.04

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and 
20.04.
  After upgrading to Ubuntu 22.04, the card reader no longer works.

  The system recognizes 'something' when I plug it in:
  Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card 
Reader Interface

  Yet when I open the software to read my ID, it says "No card reader
  found". When I plug in my ID, I'm expecting to see a LED turn on but
  that doesn't happen in 22.04 anymore (still does in 20.04).

  This chipset is used in a very common card readers. While it's
  definitely more than a couple years old, it's still a product that is
  commonly used.

  (please see https://answers.launchpad.net/ubuntu/+question/701636 for more 
information)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CRDA: N/A
  CasperMD5CheckResult: pass
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-04-22 (18 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 
(20220419)
  IwConfig:
   lo        no wireless extensions.
   
   enp3s0    no wireless extensions.
  MachineType: MSI MS-7821
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-27-generic 
root=UUID=9c9b89dd-6496-4ec9-974d-fd3b84d8288d ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-5.15.0-27-generic N/A
   linux-backports-modules-5.15.0-27-generic  N/A
   linux-firmware                             20220329.git681281e4-0ubuntu1
  RfKill:
   
  Tags:  jammy
  Uname: Linux 5.15.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: N/A
  _MarkForUpload: True
  dmi.bios.date: 07/21/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V1.9
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z87-G45 GAMING (MS-7821)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV1.9:bd07/21/2014:br4.6:svnMSI:pnMS-7821:pvr1.0:rvnMSI:rnZ87-G45GAMING(MS-7821):rvr1.0:cvnMSI:ct3:cvr1.0:skuTobefilledbyO.E.M.:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7821
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

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